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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.7
693 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 693 reviews

October 21, 2021

Very nice people. No pressure of any kind. Beautiful facility. Their work is excellent also. More

by mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Abujasen
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Oct 21, 2021 -

Dolan Lexus responded

Mel, thanks for the great review of Dolan Lexus! We're happy to hear that our team was kind and delivered excellent service.

October 21, 2021

Julie went beyond to solve my issues. She helped get a loaner and was able to fix my Lexus in a timely fashion. More

by Pat P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie in servjce, Kay Andrade
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Oct 21, 2021 -

Dolan Lexus responded

Pat, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Julie and the Dolan Lexus team. Drive safely, and we hope to see you back next time!

October 20, 2021

This dealership consistently exceeds my expectations for service and customer communication. I highly recommend them More

by doc_consultant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
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Oct 20, 2021 -

Dolan Lexus responded

Nothing brightens our day like hearing we consistently exceed your expectations! Thank you for your loyalty to Dolan Lexus, and drive safely until we see you next!

October 11, 2021

Kieran is professional he got back to me with my car diagnosis and got it fixed More

by Leonna chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
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Oct 11, 2021 -

Dolan Lexus responded

We're glad Kieran could offer you solutions for your concerns, Leonna! Thank you for putting your trust in Dolan Lexus and drive safely!

October 07, 2021

Dolon lexus is very personable and accomadating. This is the cleanest lexus dealership I have ever been in. I give them five stars! More

by Jeaniepearson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
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Oct 07, 2021 -

Dolan Lexus responded

Jeanie, we're so grateful for your 5 stars! We do all we can to accommodate our loyal guests, and it's great to hear we're succeeding. Thank you for supporting Dolan Lexus, and we look forward to your next visit!

Oct 07, 2021 -

Jeaniepearson4 responded

A car owner can't do better then the Dolon Lexus family.

October 03, 2021

As always a very Efficient and rewarding experience. Carlos, Nikolai and Art are exceptional professionals. More

by tws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art, Nikolai, Carlos Bucio
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Oct 03, 2021 -

Dolan Lexus responded

We are thrilled to see that our team is continuing to wow our valued guests. Thanks for supporting Dolan Lexus!

October 03, 2021

This dealership's service reps have always been very professional, courteous, and well informed over their jobs. Communications while my vehicle is in-shop has always been prompt, informative and object More

by sarahloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey
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Oct 03, 2021 -

Dolan Lexus responded

Sarah - We work hard to make our service appointments as easy and hassle-free as possible. It is humbling to see that your experiences with us keep you coming back. Thanks for your continued support of Dolan Lexus and we will see you next time!

October 02, 2021

My last visit to Dolan Lexus, without an appointment, because I had an immediate problem, was efficiently handled by Jackie with speed and politeness. I thank you Jackie, and Dolan Lexus for your assista More

by Mauipcock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
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Oct 04, 2021 -

Dolan Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Jackie and the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

September 27, 2021

Very professional approach and knowledgeable staff. Always paying attention to details. Kept you informed of the process More

by Cleo Reed
Recommend Dealer
Yes
Employees Worked With
Stephanee
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Sep 27, 2021 -

Dolan Lexus responded

Thank you for the kind feedback, Cleo - we're glad we're providing the informed, detailed, and professional guest care we strive for! See you next time! - the Dolan Lexus team

September 25, 2021

Thank you Dolan Lexus for a great experience. We purchased our 2020 450H Lexus last June and since we also live in Monterey CA we had our first two Maintenances in Monterey. But we were also pleased More

by Shardon374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie and Kieran
Report | Print
Sep 27, 2021 -

Dolan Lexus responded

Thank you for taking the time to share! We appreciate the kind feedback and are thrilled to hear that you are so confident in the Dolan Lexus team to get the job done. Drive safely in your 2020 Lexus 450h, and we will be sure to pass on the kind words to Jackie!

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