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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.7
693 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 693 reviews

December 21, 2024

The salesperson was excellent and worked hard to give us all the info, to purchase our second Lexus from them More

by wbrock75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Kymberly Platt
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December 10, 2024

Purchased used car in Sept 23, it had immediate faults and they refuse to back the car. My family has purchased 4 brand new cars and 2 used cars from them. What an embarrassment of a company. More

by Daniel Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vladimir (Finance) , Kymberly Platt, Carlos Bucio
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December 09, 2024

Love Dolan Lexus Love the professionalism Julie provides when we get our Lexus serviced 5 stars More

by kebush15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Dec 09, 2024 -

Dolan Lexus responded

We are delighted to see these kind words for Julie. Thank you for the great review of Dolan Lexus!

December 06, 2024

Beautiful and clean, everyone very helpful. Love the complimentary coffee bar. Kymberly is very knowledgeable and accommodating. More

by Lexuslover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Make, Dre , Kymberly Platt, Carlos Bucio
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Dec 06, 2024 -

Dolan Lexus responded

Thank you for sharing your experience at Dolan Lexus! We're delighted to hear that Kymberly and the team provided excellent service, and we're glad you enjoyed our complimentary coffee bar. We appreciate your support!

December 06, 2024

5 stars are not enough! Make sure you deal with Kieran as he will take the absolute best care of you! More

by silkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Erica., Lexie Brecke
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Dec 09, 2024 -

Dolan Lexus responded

We're delighted to hear that Kieran provided you with exceptional service at Dolan Lexus! Thank you for the glowing review and recommendation. We look forward to serving you again in the future!

November 21, 2024

Friendly and good customer service. Thank you Sam Lopez for your excellent service:) His such a great worker and make customer happy with all the service rendered. Awesome! More

by Nanette V. Lusanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez (Service Consultant)
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Nov 21, 2024 -

Dolan Lexus responded

Nanette, thank you for the shoutout to Sam and our team at Dolan Lexus! We're delighted to hear about your positive experience. We appreciate your support!

November 09, 2024

Inderstood my problem. Quick delivery of OEM part. Worked with me to keep labor costs down. More

by Paul in NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Viejo (service) Juaquin (parts)
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Nov 11, 2024 -

Dolan Lexus responded

Paul, we are glad to hear that the part was delivered quickly and at an affordable price! Thanks for sharing this feedback with Dolan Lexus.

November 07, 2024

Always feel I am with people who care and are knowledgeable. Never feel pressured. Very organized. Very comfortable and clean. More

by cranesally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Tomlinson
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Nov 07, 2024 -

Dolan Lexus responded

Thank you for sharing your experience with us at Dolan Lexus! We're delighted to know that our team made you feel comfortable and well taken care of. We appreciate your support and look forward to serving you again in the future!

October 26, 2024

The Dealership already has a high reputation and the service work done on my car – along with staff including JULIE were exceptional. More

by pnetz41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Oct 28, 2024 -

Dolan Lexus responded

Thank you for sharing your experience! We're delighted to hear that Julie and the team at Dolan Lexus provided exceptional service. We appreciate your support and look forward to serving you again in the future!

October 07, 2024

Absolutely outstanding experience! !! All pleasant, efficient and professional helpers in the service department, plus a loaner to let me get on with life while my car was being servic More

by Mkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran
Report | Print
Oct 07, 2024 -

Dolan Lexus responded

We're delighted to hear that our service department at Dolan Lexus provided you with such an outstanding experience! Thank you for your kind words and support. We look forward to serving you again in the future!

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