Dolan Dodge Ram FIAT

I would give 10 stars if I could! I am a senior lady and I travel to California every year with my handicapped daughter and 2 small dogs. In 2016, my Dodge Grand Caravan broke down jus I am a senior lady and I travel to California every year with my handicapped daughter and 2 small dogs. In 2016, my Dodge Grand Caravan broke down just after we passed through Reno. We were towed back to Reno. Ben, in the service department is a jewel! He was able to talk to me as a vehicle owner, not with that "do I really have to deal with a stupid female?" attitude that I run into so often. He was able to get us going as soon as he possibly could. This year, 2018, we broke down again and were towed to Reno Dodge. This time, Ben had to give me the sad news that my van was basically dead. He passed us to Larry Farrell,who took such good care of us!! He really went the extra mile for us!! We left with a certified pre-owned vehicle that will serve us very, very well for years! Devin was also very helpful. I can't thank them all enough for all their help!! More

Batman and Robin Would highly recommend Larry F. and Tom C were like Batman and Robin... cape crusaders of finding... & developing the best deal possible... no matter Would highly recommend Larry F. and Tom C were like Batman and Robin... cape crusaders of finding... & developing the best deal possible... no matter how low and unrealistic I drove the deal... they responded! More

Honest employees, good service The employees answered all of my questions and were friendly. I would recommend the dealership to others. They were respectful and knowledgeable. This The employees answered all of my questions and were friendly. I would recommend the dealership to others. They were respectful and knowledgeable. This is my second vehicle purchased in the last year and have had good service with both. More

Great service, great place to buy a car! I bought my Dodge Charger from Reno Dodge last year and they worked hard to get me in it at the price I wanted to pay. I still remember Devin going to I bought my Dodge Charger from Reno Dodge last year and they worked hard to get me in it at the price I wanted to pay. I still remember Devin going to my mechanic with me and waiting a whole hour to make sure my people came up green on everything. This trip I brought it back into the service center for an airbag recall. I also asked if they could replace my license plate holder which got cracked up while I was at work...Red Charger=target! Kitt Ramey helped me and got me all sorts of info that I asked for extra...and he squeezed me in for a VERY affordable change up on the plate holder. Ben Owings also helped me with direction and info and is the very reason I went to Reno Dodge in the first place...Great customer at my store and great car service (and other things I think there) person who makes sure you are happy with the experience and the car! Great job and thank you a ton guys! More

SRT 392 Has to be on the best dealerships around town. I came in one down with my 2009 Jeep Grand Cherokee and within my time being there I found the car of m Has to be on the best dealerships around town. I came in one down with my 2009 Jeep Grand Cherokee and within my time being there I found the car of my dreams and pulled out of the lot with a brand new SRT. Tom was a very funny and awesome guy who helped me seal the deal while Larry was the one who showed me the car that I never thought I’d ever own. Highly Recommend anyone looking for a truck or a badass charger. More

Great Experience We bought a 2018Dodge Challenger, we had such a great experience. This is one of the nicest dealerships my husband and I have ever dealt with. Jason T We bought a 2018Dodge Challenger, we had such a great experience. This is one of the nicest dealerships my husband and I have ever dealt with. Jason Tate and Daniel in finance were helper, honest, funny. Usually I dread the thought of going to a dealership but this dealership will definitely get more of our business. More

Great, until.. Took my 95 Dodge Ram 1500 in for electrical problems with the ignition. They found it was the battery that was bad causing all of the running problems Took my 95 Dodge Ram 1500 in for electrical problems with the ignition. They found it was the battery that was bad causing all of the running problems. First time I've ever been in this dealership as it's the first time I've ever owned a Dodge. Was pleasantly surprised they didn't xxxx me financially for replacing a battery. But, when I drove away and got on the on-ramp at Mill Street to 580 South was in the merge lane doing about 55 and the engine Hood came flying into the windshield. Unbelievable that a mechanic would not check to make sure the hood was properly latched. This was during rush hour traffic and fortunately I was able to pull the truck off to the shoulder of the road looking out the side windows as I gradually braked to a stop with a hood in my windshield. Contacted my service advisor and I HAD YO CALL their tow company to come pick the truck up and take it back to the dealership. Depending on the outcome of this debacle my rating may change but not until then More

Service Most misunderstanding situation of my life and most inadequate information I have ever had. Glad I will never have to deal with them in the future. Most misunderstanding situation of my life and most inadequate information I have ever had. Glad I will never have to deal with them in the future. More