Dolan Dodge Ram FIAT

*****Friendly Sales Team***** Larry and Tom Were Great We knew we had Challenged Credit and they worked hard to get us approved and we took home our new mini van we will recommend Larry and Tom Were Great We knew we had Challenged Credit and they worked hard to get us approved and we took home our new mini van we will recommend all our Friends and Family in the future thank you again we love our van. More

"Love my Ram Truck" Larry and Bill were so Great they got me in and out in the Ram I wanted in less than 2 hrs the were very helpful for my needs and wants. Thanks Again Larry and Bill were so Great they got me in and out in the Ram I wanted in less than 2 hrs the were very helpful for my needs and wants. Thanks Again Reno Dodge :) More

Great people Just wanted to say thank you to all the sales people at Reno Dodge. Bill Zupo was a great salesman. He helped me out a lot and would recommend him and Just wanted to say thank you to all the sales people at Reno Dodge. Bill Zupo was a great salesman. He helped me out a lot and would recommend him and Reno Dodge to any one and everyone. More

TERRIBLE They had the worst coustomer service I’ve ever experienced. They were so unorganized and not helpful at. It took them almost a week to get my my car a They had the worst coustomer service I’ve ever experienced. They were so unorganized and not helpful at. It took them almost a week to get my my car after then telling me it would only take 2 days. More

Once you buy… These guys are nice — until they get your money. The sales are panderingly pleasant, but not well informed on what they are selling or they make up These guys are nice — until they get your money. The sales are panderingly pleasant, but not well informed on what they are selling or they make up stuff to suck you into buying from them. The Service department do not make time to answer questions about the vehicle and are ill-informed and, like the sales staff, just make stuff up. The finance department are typical rush jobs, but do a better job of helping understand the contract than any other place I have been. If you want true, helpful service, pre-and post-sale, visit / call Carson City Dodge. They are considerably more helpful than Reno Dodge; and I never bought my vehicle form Carson City Dodge! More

Misleading and lying dealership This dealer will lie and set appointments for specific vehicles and sell them while you waste your time filling out paperwork for the loan. They will This dealer will lie and set appointments for specific vehicles and sell them while you waste your time filling out paperwork for the loan. They will shotgun your credit with inquiries too the point that no one will give you a loan. The customer service and attitude of the sales staff is xxxx poor at best. These guys even told me that all of the other vehicles that were comparable too what I was looking for were all sold out when they had at least one other still on the lot even weeks after my visit. The sales manager Zach even tried to tell me that a 2017 was a special order for a customer and it was delivered that morning. The vehicle was still there 3 weeks later and on the web site. I showed up for my appointment early with the intention of buying 2 vehicles I ended up with one and didn’t want too deal with them anymore I was just happy to be done with the worst car buying experiance of my life. I will never buy another vehicle here again, I will pay extra and travel if nessary to get what I want before I would ever talk too these clowns again. More

Low-ball offer & poor customer service I requested a cash offer for my 14-year-old Toyota Sienna, and Reno Dodge did a great job of pursuing me by email, phone, and text. I spoke with Mark, I requested a cash offer for my 14-year-old Toyota Sienna, and Reno Dodge did a great job of pursuing me by email, phone, and text. I spoke with Mark, who courteously set an appointment up with me for a Sunday. Mark let me know that I’d talk with his partner, Zach. I confirmed the appointment with Zach by phone, and he seemed genuinely interested in my car. They texted me a reminder and emailed one to me. However, when I got to the dealership, another kind man greeted me and “appraised“ my car. Zach never left his office to meet me, while I sat right outside his office. He had the man ask me what I hoped to get for the car, which Kelley Blue Book gives a cash value of $1,136-2,299. I had an offer from a dealer in Roseville for $2,300 in my pocket. Zach offered me $900-1250 for my well-cared-for car. It’s 14 years old, so there are things that don’t work anymore (electric door) and minor body work needed, but it runs great. It also has brand new wheels and tires. Kelley Blue Book deserves to know that a representative at this dealer didn’t live up to Kbb’s standards of simple common courtesy. The word “appraisel” is spelled wrong on their appraisal sheet, as a side note. More

Simply Amazing Noland and Larry are amazing i applied on the website got a call within an hour and the car i wanted was not available so i went in and Noland helped Noland and Larry are amazing i applied on the website got a call within an hour and the car i wanted was not available so i went in and Noland helped me find my 2013 dodge avenger. Larry and Noland kept in contact with me while the car was being looked over in there shop and when i went in to get my car they both went out of there way for me i highly recommend them it was fast and easy to get approved and in my car everyone there was very friendly and helpful More

Hassle free experience I recently purchased a Ram 3500 from Reno Dodge. Nolan was my salesperson and was very friendly and knowledgeable. I never felt any pressure to buy a I recently purchased a Ram 3500 from Reno Dodge. Nolan was my salesperson and was very friendly and knowledgeable. I never felt any pressure to buy and was treated with respect. I also would like to mention that Devin in the finance department made that part of the experience simple and pleasant. Overall it was a pleasure dealing with Nolan and Devin and because of this I would highly recommend Reno Dodge. More

Unprofessional Purchased a RAM 1500 in January. Brake control circuit board failed in April. Delivered said truck on a Monday and received no response/feedback til Purchased a RAM 1500 in January. Brake control circuit board failed in April. Delivered said truck on a Monday and received no response/feedback till Thursday. Finally drove off on Friday. Maintenance does not answer the phone. June...received "Customer Satisfaction Notification" (Recall notice) & attempted to schedule service. Switched to service department. Nobody answered the phone X 3. Tried to schedule on line, no response. Taking my business to Carson City Dodge. More