Dolan Dodge Ram FIAT
Reno, NV
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Great Experience! My husband and I had a great experience here at Reno Dodge. I let Tom Kirklin, our salesman, know what we wanted and he worked to find exactly what m My husband and I had a great experience here at Reno Dodge. I let Tom Kirklin, our salesman, know what we wanted and he worked to find exactly what my family needed. Everyone was very friendly, not pushy at all and I really appreciate all the team there. We are looking forward to going back when it is time for our next purchase. It was probably the best car buying experience we have had. More
Awesome Experience Lance did a great job. It was the best car buying experience we have ever had. The staff on all levels made it a great experience. Lance did a great job. It was the best car buying experience we have ever had. The staff on all levels made it a great experience. More
Won't be back a 3rd time Purchased a 2017 Fiat Spyder on Sunday April 30, 2017. This my second purchase, with a very similar experience. The other vehicle was a new 2015 Ram Purchased a 2017 Fiat Spyder on Sunday April 30, 2017. This my second purchase, with a very similar experience. The other vehicle was a new 2015 Ram 2500, Jan 1, 2015. The sale goes quick and friendly enough. It's after the sale with any issues with the vehicle. Also, the delivery is not a good experience. The check off sheet is thrown in front of you while you're still at the finance table. No cleaning, "no gas card", etc. Why be open on Sunday if you can't staff. No follow up, I needed some defects taken care of but apparently it takes paperwork several days to go from one desk to another. I bought a car down the street at GMC and I had a follow up call on Monday. More
Fast and friendly Great service. Gave me a great deal and the staff was very friendly and not pushy. I was in and out very quickly and our salesman put a lot of effort Great service. Gave me a great deal and the staff was very friendly and not pushy. I was in and out very quickly and our salesman put a lot of effort to help us find the perfect Truck. More
Great Car Buying Experience Larry, my salesman made this typically stressful, and anxiety causing situation virtually seamless. In fact, the staff on all levels went above and be Larry, my salesman made this typically stressful, and anxiety causing situation virtually seamless. In fact, the staff on all levels went above and beyond to ensure the purchase was handled as streamlined and quick as possible. This staff has provided follow up communications to me to ensure my satisfaction following the sale, in conjunction with wanting to ensure my overall satisfaction with the vehicle performance in totality. I would recommend this dealership to anyone who is seeking a new vehicle, and I would ask for Larry Farrell as he is not only a great saleman, but just a really personable person, with whom you can speak with while completeling the sale. More
Great vehicle purchase experience I had no plans on buying a new vehicle, however, someone hit my truck and it was totaled. So I had no choice but to go and look for a new truck. I com I had no plans on buying a new vehicle, however, someone hit my truck and it was totaled. So I had no choice but to go and look for a new truck. I compared 5 different manufacturer's and chose the Ram. There was two reasons for that, 1) the sales people (Devin Ragers and Tom Kirklin). Their boss Tom also help us. There was no muss or fuss nor any high pressure tactics like so many dealerships. When I went back to the dealership for about the 4th time I had a list of what I wanted and the color. The General Manager Moe was there at the time and he came and told me he had something on the lot that almost fit what I was looking for. So I looked at it and it had everything + what I was looking for. So we drive out with it that day for a Great price. Vinnie in finance was awesome to deal with as we finalized the deal. I would send anyone looking for a vehicle to Reno Dodge. More
Brought business back local I had not planned on buying as my truck (bought at Reno Dodge) was totaled in an accident. I was advised to look in Idaho and elsewhere, as they had b I had not planned on buying as my truck (bought at Reno Dodge) was totaled in an accident. I was advised to look in Idaho and elsewhere, as they had better pricing. I found the truck I wanted in Utah and after getting a recommendation to try Reno Dodge, they agreed to beat the Utah pricing and get the truck to Reno the next day. Not only did Reno Dodge match the price, they beat it by 1k. The process was smooth and very quick. I came away with a dream truck at a great price without having to fly/drive out of state. More
Best of the Best Just wanted to say "Thank you" to the service dept. for going above and beyond the call of duty for helping me figure out why I had erratic trailer li Just wanted to say "Thank you" to the service dept. for going above and beyond the call of duty for helping me figure out why I had erratic trailer light problems. I had received a warning citation in the early morning hours traveling from Montana to Ca. for having no rear trailer lights. I arrived at Don Weir Dodge at opening time and explained my situation. I consider myself pretty mechanically savvy and was convinced my problem was in the built in harness on my 2016 Ram truck. A few minutes later "Jon showed me a very loose trailer ground connection hidden behind one of the turn signal lights and I was able to be on my way again. I cannot thank this dealership enough and the appreciation i have for their help. If I lived nearby I would be using them again as my dealer of choice.. Thanks again for the help. Jerry B. Benicia Ca. More
Excellent vehicle purchase experience from start to finish I recently purchased a 2017 Ram 2500 Diesel 4x4 from Reno Dodge. It was my first ever Chrysler product and I am very pleased with my purchase so far. I recently purchased a 2017 Ram 2500 Diesel 4x4 from Reno Dodge. It was my first ever Chrysler product and I am very pleased with my purchase so far. I was greeted by Gregg Salaices at the dealership and he was professional and respectful in assisting me in my search for a new truck. At no time did I feel pressure in buying the truck. Tom, the sales manager, assisted Gregg and I in coming to a very reasonable price for the truck and the finance department staff were able to get me an excellent rate and terms on my loan. The whole process took about 3 hours start to finish and that is very fast compared to other experiences I have had at other dealerships. I would definitely recommend Reno Dodge for your future Ram truck needs. Thank you. More
Everyone was very kind & helpful My overall experience was good, I got the vehicle I thought would work best for my needs, it's the color I wanted & it rides very comfortable. My overall experience was good, I got the vehicle I thought would work best for my needs, it's the color I wanted & it rides very comfortable. More