Doggett Honda of Beaumont

Recently made an appointment for 2023 Accord. Showed up at the appointed time and was told it was minimum 3-4 days due to issues Doggett was having. We were not told this before we showed up an Showed up at the appointed time and was told it was minimum 3-4 days due to issues Doggett was having. We were not told this before we showed up and were not able to leave the car. A loaner was not available. Today, 3/10/25, called again to set up service for recall - a recall that could potentially cause a catastrophic fire. Was told that we would need to bring the car for analysis to see if the recall needed to be fixed. If it did need to be fixed then Doggett would put a "stop drive" on our car that would prevent us from leaving with the vehicle. When asked how long Doggett would hold the car to make the repair we were told it could take from one week to one month! We asked if a loaner car would be provided - answer was "sorry, no - we don't have any available". This is totally unacceptable. We've bought two Hondas from this dealership in the last 2 years - the Accord and a Ridgeline. I didn't give it 1 Star because we have had the oil changed there and everything went fine. We called Twin City Honda in Nederland about the recall and they said if they need to keep the car it would be 1-4 days and they would give us a loaner or rental. We made the appointment with them. We will never do business with Doggett again. Lesson learned. More

They kept in touch with me on the progress and also any recommendations for other services that they thought were needed. Finished on the day that was promised. recommendations for other services that they thought were needed. Finished on the day that was promised. More

My experience with Dogget Honda was satisfactory, but the waiting time more than two hours the waiting time more than two hours More

Service was easy to schedule and wait time was prompt, service advisor was was very courtesy. service advisor was was very courtesy. More

Derrick was amazing, he went above and beyond to get me in the car that I really wanted even the exact color. He made the purchasing process quick and easy and I will highly recommend him as well as Dogget in the car that I really wanted even the exact color. He made the purchasing process quick and easy and I will highly recommend him as well as Doggett Honda to anyone who is looking to purchase a vehicle! More

I truly Appreciate Albert Sandoval, Derrick Dawson and Danny White for helping Me with the Opportunity of getting my 2015 Toyota Camry after not having an automobile in the past 6 years. I am most definit Danny White for helping Me with the Opportunity of getting my 2015 Toyota Camry after not having an automobile in the past 6 years. I am most definitely Grateful 🙏 ♥️💯😘... Thanks 🥰 More

Salesman was thorough and checked the points for my decision on the car I purchased. decision on the car I purchased. More

Aarahn was very polite and was willing to answer all my questions and was very friendly and listened to all my wants and needs in a car. Def will recommend him to anyone looking to buy a car. questions and was very friendly and listened to all my wants and needs in a car. Def will recommend him to anyone looking to buy a car. More

I am completely satisfied with the dealership and would recommend all my friends to go there for their next purchase recommend all my friends to go there for their next purchase More

Didn’t ask for a tire rotation and they did it and charged me. Not happy. charged me. Not happy. More