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206 Reviews of Doggett Ford - Service Center
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December 08, 2018
Rude service manager The service I received was fine. The problem was the service advisor, 500057 Mark Wheeler. He was extremely rude. When I returned to the dealership The service I received was fine. The problem was the service advisor, 500057 Mark Wheeler. He was extremely rude. When I returned to the dealership, he totally ignored me. I assume his rudeness was because I wondered why Doggett didn't stay in Lone Star's location. Little did I know at the time that Doggett has plans to build a new facility. Anyhow, Mark Wheeler became extremely rude when I questioned why Doggett changed locations. When I returned to pick up my car he didn't even acknowledge my existence. I had planned to have all my maintenance don by Doggett. I had even planned to buy new tires at Doggett. But now I will have my service elsewhere even though Tommy Vaughn and Planet Ford are farther away. I will also buy my new tires else elsewhere. Cochise at Lone Star Ford was excellent. He was always extremely courteous and respectful. When I checked in he would check the tires, windhield wiper and other things to make sure they were in good working order. How I miss Cochise and Lone Star Ford. Rest assured, I will NOT buy my next car at Doggett. More
by SILVERBOYS
Verified CustomerEmployees Worked With
Mark Wheeler
December 08, 2018
Service center Friendly and helpful and fast service! The price was good.The overall experience was great. They showed they cared about customers and there vehicles, Friendly and helpful and fast service! The price was good.The overall experience was great. They showed they cared about customers and there vehicles, with smiles. More
by TARSHAELLA
Employees Worked With
Latoya, cashier, service guys , Harry Kursleski, Mark Wheeler
December 06, 2018
Doggett Ford Servive Visit I was Totally Impressed with the phenomenal service and courtesy I received from Everyone at Doggett Ford, Doggett, Easily The Best Ford Dealer In Hou I was Totally Impressed with the phenomenal service and courtesy I received from Everyone at Doggett Ford, Doggett, Easily The Best Ford Dealer In Houston!! More
by keith.page
Employees Worked With
Chris Agundu, MIGUEL GARCIA
December 03, 2018
Good service on oil change and recall Good service and pleasant people to talk to. My visit was overall good. Bought 2 Fusions from Lone Star Ford. Very pleased with Fusions. Good quality Good service and pleasant people to talk to. My visit was overall good. Bought 2 Fusions from Lone Star Ford. Very pleased with Fusions. Good quality vehicle. More
by JILLBAKER45
Employees Worked With
November 28, 2018
oil change Staff was friendly and quick. Thy take great care of my truck, seats are covered and floor mats are put in place to keep it clean. I will continue t Staff was friendly and quick. Thy take great care of my truck, seats are covered and floor mats are put in place to keep it clean. I will continue to travel an hour to bring my truck here for service. More
by SPARKY30_06
Employees Worked With
Christopher Agun
November 22, 2018
Outstanding!!!!!! I have been other dealerships for service. You guys treat your customers like gold! I would also recommend buying your vehicle there. Highly recommen I have been other dealerships for service. You guys treat your customers like gold! I would also recommend buying your vehicle there. Highly recommended. All the sales reps don’t force you into buying they help you with the price. More
by ILA1960
Employees Worked With
Mark Wheeler
November 22, 2018
Recall Service I took my truck in on a Saturday to have a couple of recalls done. The staff was very friendly and the service was quick. I was able to pick the truck I took my truck in on a Saturday to have a couple of recalls done. The staff was very friendly and the service was quick. I was able to pick the truck up in just a few hours. More
by JMONTES9273
Employees Worked With
Harry Kursleski
November 16, 2018
My service rep Mr. Agundu was very helpful in explaining what service I needed for my vehicle. He explained why I should bring my vehicle back to ford for service. H Mr. Agundu was very helpful in explaining what service I needed for my vehicle. He explained why I should bring my vehicle back to ford for service. He’s a great asset to Doggett Ford. More
by LMRIGS
Employees Worked With
Chris Agundu
November 16, 2018
Trey was awesome Had a great experience with trey. He helped me get my truck serviced quick and easy. Had me a rental truck so I coul continue to work. Had a great experience with trey. He helped me get my truck serviced quick and easy. Had me a rental truck so I coul continue to work. More
by cesparza
Employees Worked With
Trey Traylor
November 15, 2018
Great job at a reasonable price on my F150. The services dept taken time to find the real problem and fixed it at a cost less then quoted. Great for me. I own 3 Fords and love them all. The services dept taken time to find the real problem and fixed it at a cost less then quoted. Great for me. I own 3 Fords and love them all. More
by FLOYD_SYLVESTER
Employees Worked With
Sevice dept - Chad Gooch great working with him.
