Doggett Ford - Service Center

I bought a 2019 Ford F150 King Ranch brand new on May 30th 2019 and about a year ago my key stopped working it would neither lock nor unlock my truck nothing. I asked a guy in service and he said it was 30th 2019 and about a year ago my key stopped working it would neither lock nor unlock my truck nothing. I asked a guy in service and he said it was not covered and would be $500 to repair. However yesterday I took my truck in for an oil change and a lady named Gwen in service was kind enough to double check for me without me even asking and it turns out it was covered I just needed to pay a $100 deductible. So my 5 start rating is for Gwen really the best person in service to deal with. The guy to her right is the one who gave me wrong information. More

Terrible Service My regular dealership was Lone Star Ford, who was FANTASTIC! When Doggett bought out Lone Star they became "my dealership". The service was terrible . My regular dealership was Lone Star Ford, who was FANTASTIC! When Doggett bought out Lone Star they became "my dealership". The service was terrible ... they did an oil change and fixed a recall. My vehicle was totally messed up afterwards. When I called them, they were excessively rude and couldn't care less. They wanted to charge me to diagnose something they messed up! Seemed like a scam to me, and the typical "take advantage of the female". Don't waste your time with this unethical service department! More

Quality Service I always receive good service and customers are treated well, even when it’s obvious that it’s a busy time. I always inspect the work or service that’ I always receive good service and customers are treated well, even when it’s obvious that it’s a busy time. I always inspect the work or service that’s been done. The Techs always do a thorough job. More

No pressure & worry free The appointment for service was so easy. Stephen set it up for us. He is very professional. No waiting. Job well done. We will tell our friends about The appointment for service was so easy. Stephen set it up for us. He is very professional. No waiting. Job well done. We will tell our friends about Doggett. More

They did a good job I did not have any problem there with the work that was done on the Explorer. The building and the lot was clean. Customer service was good. I did not have any problem there with the work that was done on the Explorer. The building and the lot was clean. Customer service was good. More

Ray is the worst If you get ray as a service advisor be prepared for your car being there for a whole week and nothing getting done to your car. Also, they close at 6p If you get ray as a service advisor be prepared for your car being there for a whole week and nothing getting done to your car. Also, they close at 6pm but everyone leaves at 5:30 I don’t like having to ask for my discount every time I go they should already know I have a discount and if you call a lot I think they recognize your number and intentionally do not answer your calls. More

everything done right first time I was kept updated regularly especially when unexpected issues arose (bad turbo from factory, etc). everything done right the first time without any h I was kept updated regularly especially when unexpected issues arose (bad turbo from factory, etc). everything done right the first time without any hassles Chris has been great.. More

Service was awesome!! I would recommend to others. My Mother would be well taken care of here. I can’t say anything better. Enough said! was awesome!! I would recommend to others. My Mother would be well taken care of here. I can’t say anything better. Enough said! More

service Always excellent service from service department. Everyone goes the extra mile to ensure customer is happy and follow calls are made to check on servi Always excellent service from service department. Everyone goes the extra mile to ensure customer is happy and follow calls are made to check on service performed. Keep doing a good job Doggett. More