Doggett Ford - Service Center

They charged me $580 to replace my spark plugs. They told me it cost so much because they had to remove the air filter to reach the spark plugs like come on man that takes like 2 mins.. plus spark p They told me it cost so much because they had to remove the air filter to reach the spark plugs like come on man that takes like 2 mins.. plus spark plugs sell for like 8 bucks each. I understand they also charge for service but come on $580 for a simple job.. they ripped me off. More

Service Knowledgeable service department, updates during work progress. Appreciate being kept informed. No extras done without prior approval. My family deal Knowledgeable service department, updates during work progress. Appreciate being kept informed. No extras done without prior approval. My family dealer for a number of years More

Bad to worst I went for my oil change from Ford but they did not valid my $12.99 oil change due to they changed their name. The manager was upset and gave me attit I went for my oil change from Ford but they did not valid my $12.99 oil change due to they changed their name. The manager was upset and gave me attitude about me not wanting to do any other services, and I had to let them know my vehicle was outside and was done. The manager had left and did not notify the service checkout my vehicle was ready. I was waiting for over 3 hours when their was no waiting line. More

oil change i was disappointed there were no service rewards allowed to be rolled over from lone star accounts. i never received a letter of change either. this i was disappointed there were no service rewards allowed to be rolled over from lone star accounts. i never received a letter of change either. this is the firs email received. More

No notification of Service Agreement Change Doggett is no longer honoring Lone Star's service agreements and gave no prior notification. I drove 30 miles to get there and no one bothered to try Doggett is no longer honoring Lone Star's service agreements and gave no prior notification. I drove 30 miles to get there and no one bothered to try to make things right. I have no reason to return, I have a Ford dealership 1 mile from home. I can pay full price for an oil change closer to home. Thanks. More

Great service. I had gone to get my a.c. fixed two weeks before I went to get my oil changed. When I got there for my oil change my hood would not open. With no prob I had gone to get my a.c. fixed two weeks before I went to get my oil changed. When I got there for my oil change my hood would not open. With no problems the saw they forgot to hook up my cable to the release lever and they fixed it and with very little wait time. More

Oil Change Since buying previous ford pickups from Lone Star Ford my oil changes rewards had been honored but after driving in and getting my oil change this t Since buying previous ford pickups from Lone Star Ford my oil changes rewards had been honored but after driving in and getting my oil change this time and upon paying the bill found that it is no longer honored. I had not been notified of the change and not sure that I will return. More

Forgot the oil cap on my mustang, They fixed it and promised reimbursement but it did not happen and they won't return my call after 3 voice message. on my mustang, They fixed it and promised reimbursement but it did not happen and they won't return my call after 3 voice message. More

Honest_Trustworthy_Ready Lone Star Ford! Where else can you find Honesty, Trustworthiness, and the ability to be steadfast in their Readiness to serve. Thank you Cochise and Lone Star Ford! Where else can you find Honesty, Trustworthiness, and the ability to be steadfast in their Readiness to serve. Thank you Cochise and Lone Star Ford for keeping me first! More