Doggett Ford - Service Center

Not totally satisfied I was very disappointed when i was told that i could not get a referral fee for sending a friend to purchase a vehicle (she bought a 2015 Lincoln). I was very disappointed when i was told that i could not get a referral fee for sending a friend to purchase a vehicle (she bought a 2015 Lincoln). She forgot the salesman's name and when i went and spoke to him later he said because she did not mention his name at the time of sale there was nothing he could do... A few weeks later i went in for service on my own vehicle and asked the manager if he could AT LEAST comp the oil change and he said NO but he would ask another manager if i could have a 50 % discount. That didn't happen either. Since then i have sent another friend to Planet ford and SHE bought a new Torus and i did receive the fee from them. They also promised me a FREE oil change on my next visit. More

Mr. Very Satisfied!!!! Great service. Very timely. Very satisfied! Happy Happy Happy. Great place to do business. Love bringing my vehicles to be served and will buy here al Great service. Very timely. Very satisfied! Happy Happy Happy. Great place to do business. Love bringing my vehicles to be served and will buy here also. More

??? Oil change I was not told that my car was ready,. I saw my car outside about 40 minutes earlier. So finally I went to ask what's the status I was not told that my car was ready,. I saw my car outside about 40 minutes earlier. So finally I went to ask what's the status More

YOUR HONOR! AND WORD! 1st, no notification of sale of lonestar. 2nd if you can't honor previous aggreements, then what good are you???? going elswere for my service! RJ 1st, no notification of sale of lonestar. 2nd if you can't honor previous aggreements, then what good are you???? going elswere for my service! RJ More

Amazing! Went in for a state inspection and thought it was going to take a while to get done I was in and out quickly. The advisor was friendly and informative Went in for a state inspection and thought it was going to take a while to get done I was in and out quickly. The advisor was friendly and informative. More

Rattle noise in cab of new F250 Service did not take care of my problem. They only created more issues. Poor craftsmanship and problems are visual to the eye. Empty promises were to Service did not take care of my problem. They only created more issues. Poor craftsmanship and problems are visual to the eye. Empty promises were told to me on fixing my problem. I will never buy from LONESTAR/ DOGGITT AGAIN More

Oil Change perk not honored. When I purchased my new truck, I was to receive $11.99 oil changes for as long as I owned my truck. Doggett wouldn't honor it. Probably will not pur When I purchased my new truck, I was to receive $11.99 oil changes for as long as I owned my truck. Doggett wouldn't honor it. Probably will not purchase another vehicle from them. More

They charged me $580 to replace my spark plugs. They told me it cost so much because they had to remove the air filter to reach the spark plugs like come on man that takes like 2 mins.. plus spark p They told me it cost so much because they had to remove the air filter to reach the spark plugs like come on man that takes like 2 mins.. plus spark plugs sell for like 8 bucks each. I understand they also charge for service but come on $580 for a simple job.. they ripped me off. More

Service Knowledgeable service department, updates during work progress. Appreciate being kept informed. No extras done without prior approval. My family deal Knowledgeable service department, updates during work progress. Appreciate being kept informed. No extras done without prior approval. My family dealer for a number of years More

Bad to worst I went for my oil change from Ford but they did not valid my $12.99 oil change due to they changed their name. The manager was upset and gave me attit I went for my oil change from Ford but they did not valid my $12.99 oil change due to they changed their name. The manager was upset and gave me attitude about me not wanting to do any other services, and I had to let them know my vehicle was outside and was done. The manager had left and did not notify the service checkout my vehicle was ready. I was waiting for over 3 hours when their was no waiting line. More