Doggett Ford - Service Center

The service writers are very knowledgable and helpful. Management and writers are very helpful and knowledgable.They go above and beyond the call of duty to help their customers. I would highly recommend o Management and writers are very helpful and knowledgable.They go above and beyond the call of duty to help their customers. I would highly recommend others to do business with Doggett Ford. More

Outstanding service and very quick. I have always had great service at the dealership and this week was no exception. First oil change and tire rotation - in and out in 30 minutes. I have always had great service at the dealership and this week was no exception. First oil change and tire rotation - in and out in 30 minutes. More

Painless operation Chad Gooch was an excellent service advisor, he explained the process the car would go through.. At all stages of the work I was kept informed, and th Chad Gooch was an excellent service advisor, he explained the process the car would go through.. At all stages of the work I was kept informed, and the car was completed when he said it would be done. This was a painless operation as compared to another Ford dealership I had used. . More

Does not honor the commitment of the dealership they purchas I purchased my new 2013 Ford Fusion from Lone Star Ford. Part of my purchase agreement was $10 oil changes. I live on other side of Houston, but drove I purchased my new 2013 Ford Fusion from Lone Star Ford. Part of my purchase agreement was $10 oil changes. I live on other side of Houston, but drove across town on Saturday morning for my $10 oil change only to find out that Doggett Ford bought out Lone Star and is not honoring Lone Star's commitment they made to me for $10 oil changes, but instead charged me full price. Generally, when a business buys out another business, the goal is to inherit the client base and do all to keep those existing clients happy by honoring existing commitments. Doggett Ford his dismally failed as they seem to be trying to chase those clients away. I will never be back to Dogget Ford. More

Services visit Nice people and fast ! but really didnt offer anything like the truck check up, tire rotation or other services + lone star had good service deals $ Nice people and fast ! but really didnt offer anything like the truck check up, tire rotation or other services + lone star had good service deals $ More

Very pleasant and professional Service writers were pleasant and professional on discussing all items concerning warranty and maintenance schedule. A Ford loan car program is availa Service writers were pleasant and professional on discussing all items concerning warranty and maintenance schedule. A Ford loan car program is available when you leave your vehicle for any type of service. More

Oil change It took 3 hours for an oil change! A lady came in 1 hour after me for the same exact thing and her car was done before mine. Apparently the boss went It took 3 hours for an oil change! A lady came in 1 hour after me for the same exact thing and her car was done before mine. Apparently the boss went to lunch and forgot about my car. More

The WORST! I will NEVER be back! Paid for an oil change I never got. My battery cable was left loose. My 2011 truck has never been anywhere else but will NEVER be back to this plac Paid for an oil change I never got. My battery cable was left loose. My 2011 truck has never been anywhere else but will NEVER be back to this place. Furthermore I have bought 2 trucks there. I will soon be due for another. I will NEVER buy from you again! More

My experience was not that good the last time I came . I was in the store for four hours then they told me a lie about my car and to told me to bring it back in a week they had the mechanic and his son rid I was in the store for four hours then they told me a lie about my car and to told me to bring it back in a week they had the mechanic and his son riding in my car while they was checking it out they was not serious about there job. More