Doggett Ford - Service Center

Fast! Got there not too early but before 11am and was out by 12noon very quick and friendly! I asked questions and Chad answered without hessitation. Got there not too early but before 11am and was out by 12noon very quick and friendly! I asked questions and Chad answered without hessitation. More

Worked w me on schedule Had to take my Expedition in for warranty work, but I unexpectedly needed my car back for a trip prior to work completion. Even though they already s Had to take my Expedition in for warranty work, but I unexpectedly needed my car back for a trip prior to work completion. Even though they already started and had not had time to finish the work, they actually put everything back together and had it back to me same day. I took the car back 5 days later, and they fixed the problems and had it back to me in 2 days. More

They don’t stand behind warranties Harry Krusleski is a perfect example of why the car industry has a bad name in customer service. Shame on Doggett Ford for giving him the opportunity Harry Krusleski is a perfect example of why the car industry has a bad name in customer service. Shame on Doggett Ford for giving him the opportunity to speak to any of their customers. Having Harry representing your company is a disgrace. More

dogget They were fast and reliable just had oil change, customer service was friendly.I'm a previous customer from lone star ford. I bought my car just as Do They were fast and reliable just had oil change, customer service was friendly.I'm a previous customer from lone star ford. I bought my car just as Dogget was just starting to take over. More

Somewhat satisfied Uncomfortable experience with location. Such a big change from previous dealerships. Would have done better. Will go to another ford location for Uncomfortable experience with location. Such a big change from previous dealerships. Would have done better. Will go to another ford location for future service and purchase. More

First visit since they took over lonestar They were fast and reliable just had oil change, customer service was friendly and I'm not good with names, not much I can say about oul change They were fast and reliable just had oil change, customer service was friendly and I'm not good with names, not much I can say about oul change More

Great customer service! The Doggett Ford facility consist of temp buildings temporarily while the new dealership is being built. I was a little tentative when I went in for a The Doggett Ford facility consist of temp buildings temporarily while the new dealership is being built. I was a little tentative when I went in for a oil change. I bought my Explorer from Lone Star Ford, who went out of business. I have a life time oil change for 11.95 through Lone Star, which Doggett Ford honored. In and out in less than an hour and very friendly. Would highly recommend. More

Tire Repair Arrived at dealership for a repair for nail in rt front tire. after checking in with service writer vehicle was taken to shop. They could not find th Arrived at dealership for a repair for nail in rt front tire. after checking in with service writer vehicle was taken to shop. They could not find the wheel lock to remove the wheel and tire, had to tel them it was located with the spare tire. They then told me there was no nail in the tire. and they could not find a leak I said ok it must have been a short nail and came out on the was to the shop. I drove down the street to our next stop. I walked around the car to open the door for my wife and looked down at the tire and saw the nail. Returned to the shop and the porter meet me in the driveway and asked what was wrong I showed him the nail he took me into the office to see the service writer. Tried to tell him the problem but he was on the phone and told me to wait. He made a comment he and the mechanic could not find the nail, he then told the porter to have me show him the nail, After about 10 minutes he was still on the phone and told the porter to take the car to the back and have it repaired. About 1.5 hours the tire was repaired. He told me the car was finished and handed me the keys. The service writer was not friendly, only comment was he was upset the mechanic could not find the nail. Did not get any paperwork so don't know who the service writer is. More

great I have been going there for ever great service. Jose always is friendly and helps when I don't understand something. I'm still going there, and wil I have been going there for ever great service. Jose always is friendly and helps when I don't understand something. I'm still going there, and will need a new car soon. More