209 Reviews of Doggett Ford - Service Center
I took my Ford Explorer in because of a recall. Tim McKnight was my advisor and he was great! I was given a loaner vehicle to drive while mine was being repaired. Tim kept me updated on the Tim McKnight was my advisor and he was great! I was given a loaner vehicle to drive while mine was being repaired. Tim kept me updated on the progress and when the work was completed he called me and they delivered my vehicle and picked up the loaner. Great customer service! I will definitely recommend Tim and Doggett Ford to all my family and friends! More
I took my ford explorer into Doggett for routine maintenance. The service I received was fast, courteous and convenient. The service department did a great job and the advisor Timothy provided great maintenance. The service I received was fast, courteous and convenient. The service department did a great job and the advisor Timothy provided great customer service. More
There is something wrong with the Service Department. In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose th In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose the driving mode, and multiple error messages in the computer display, they keep the truck 2 days, and they say they found nothing. Either there are incompetent mechanics, or they are too busy and just reset the computer. I am very disappointed!!! More
Rick was the best service advisor I have come across in 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. More