Doggett Ford
Houston, TX
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Review of new truck purchase Had a great experience. No haggle, in and out. I decided to finance a portion of the purchase and was offered a higher rate, but eventually got it red Had a great experience. No haggle, in and out. I decided to finance a portion of the purchase and was offered a higher rate, but eventually got it reduced. That process wasted some of my time, but other than that this was a great buying experience. Jason and Jackie were great. More
Excellent experience Jackie Castillo is awesome. She did absolutely everything she could to earn my business. We finalized the deal late in the day and everyone stayed lat Jackie Castillo is awesome. She did absolutely everything she could to earn my business. We finalized the deal late in the day and everyone stayed late so I could drive my new Expedition Platinum Max home that evening. The financial manager, I’m sorry I don’t remember his name, was very patient and explained all of my options clearly. I am recently widowed and have never bought a new car on my own. Everyone treated me with respect and kindness. More
Moderate They are growing and with growth comes maturity being under construction is probably the only downside and telecommunications but I would still say th They are growing and with growth comes maturity being under construction is probably the only downside and telecommunications but I would still say they are a great Ford Dealership More
BEST customer service I have had from a dealership in YEARS! Randy & Bret couldn’t have been more helpful and pleasant! Will not hesitate to drive back there again if needed. There are a couple dealerships clos Randy & Bret couldn’t have been more helpful and pleasant! Will not hesitate to drive back there again if needed. There are a couple dealerships closer to me but they were super rude on the phone. One in particular. I hope and pray that when Doggett gets their new facility built and running they will not loose their awesome customer service! More
Treated fair It is unusual to be treated with respect at most dealerships. This was refreshing. I will not dread buying my next car from this dealership. It is unusual to be treated with respect at most dealerships. This was refreshing. I will not dread buying my next car from this dealership. More
Quck service Doggett Ford had to order a module part for my USB / Blue tooth. Part arrived within a few days. Installed in less than an hour. Thank you Ray and Br Doggett Ford had to order a module part for my USB / Blue tooth. Part arrived within a few days. Installed in less than an hour. Thank you Ray and Bruce. More
Highly recommend Alan Brown, my salesperson was extremely professional and knowledgeable. There were no old school used car salesman tactics and tricks. I was in and o Alan Brown, my salesperson was extremely professional and knowledgeable. There were no old school used car salesman tactics and tricks. I was in and out within an hour with everything included and NO SURPRIZES!! More
Best car buying experience Jason and Jackie are the best! Very professional and made me feel at totally comfortable. I will recommend your dealership to my friends and family. Jason and Jackie are the best! Very professional and made me feel at totally comfortable. I will recommend your dealership to my friends and family. More
Smooth transaction Both Ruben and Hector are very professional in the business and they surely know how to take good care of their customers. I was very happy with the Both Ruben and Hector are very professional in the business and they surely know how to take good care of their customers. I was very happy with the Toyota Avalon I bought from this dealership and I’ll definitely recommend to my friends. More
Rough The price on the vehicle was great. At the time of sale I was happy with how everything went. However, 30 minutes after driving off the lot my battery The price on the vehicle was great. At the time of sale I was happy with how everything went. However, 30 minutes after driving off the lot my battery died. The wrong size battery was in my truck and the corrosion on it was beyond belief. I am not sure how a dealership can sell a vehicle on their lot that has that bad of corrosion. The dealership said it would refund me the money that it cost to get the right size battery, which I was grateful for. However, that took 2 weeks from the time the incident happened. I left numerous voicemails and I would not get timely response or I would get some beat around the bush answer. I would not reccomend this dealership to anyone because of my experience. More