Doggett Ford

I've dealt with several Ford dealerships in my lifetime of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! More

It was a very satisfactive experience dealing with Javier It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the finan It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the financial department. I am overall very pleased with the service at Lone Star Ford Dealer. thanks to all the staff. Enrique Zubire More

A gentleman personally offered everyone individually a bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the s bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the service transaction history of the vehicle with Lone Star. The lost records was no surprise because the paperwork is always lost or misplaced or rarely supplied when checking out. However, the cashier reactivated my Loyal Customer account and charged the reduced price for the oil change as negotiated at time of purchase. I did lose the credit that was on my account. I will now have to provide copies of the credit to the cashier in hopes of having the credit reinstated on my next visit. More

Lone star personnel was kind and friendly, no hassle, no fuss. large selection of trucks and cars. will do business with lone star again. thank you fuss. large selection of trucks and cars. will do business with lone star again. thank you More

Researched on line for several months, and found the vehicle I was looking for and a clear price on Lone Star Ford's website. Met with Luis Pastor and showed him the numbers I had researched. He was a vehicle I was looking for and a clear price on Lone Star Ford's website. Met with Luis Pastor and showed him the numbers I had researched. He was able to minimize the back and forth with the sales manager, so this was really a pleasant experience. Fair price for my trade, and great price on the new Ford! Then finance was painless, and I had the pleasure to meet Emma Jones. She was the customer care/delivery specialist and did a fantastic job explaining the vehicle and making sure I was completely satisfied with my experience at Lone Star. Trade was paid off quickly, and tags/title were done in a week. Went back to pick up tags and was warmly greeted by Luis and Emma. This is a dealership that wants your business and makes you feel it! Every concern is made to make sure the customer is happy and will recommend Lone Star to friends/family. More