Doggett Ford

I took my car to Lone Star on 01/12/13 because I needed to get my brakes repaired. Mr. Willis told me that my brakes were not that bad, but I needed some tires. I bought some tires and left Lone Star For to get my brakes repaired. Mr. Willis told me that my brakes were not that bad, but I needed some tires. I bought some tires and left Lone Star Ford and my brakes were still grinding. I ended up taking my vehicle to another shop to get my brakes repaired. So, in the future, I will not buy any tires from Lone Star Ford because they were very overpriced and I will not get my brakes repaired at Lone Star Ford because the brake shop that repaired my tires was a lot less expensive than what Lone Star Ford would have charged me. I purchased my vehicle from Lone Star Ford in 2010 and my intentions was to let Lone Star Ford do all of the needed work on my vehicle so that when I decided to trade my vehicle in for another one, I would have a complete listing showing that Lone Star Ford did all of the repair work. But since I had such a disappointing experience with Lone Star Ford, I have decided that I will start taking my vehicle so another company to let them do the work on the vehicle on an as needed basis. Thank you. More

Very good service and very nice and attentive team, answered all my question and made sure I was fully aware of everything the did to the vehicle. answered all my question and made sure I was fully aware of everything the did to the vehicle. More

It was a great experience at Loan Star Ford. I called in from out of state, hoping to get a vehicle lined up before I move down to Houston. Without meeting me in person, Tarik showed trust in me, and went from out of state, hoping to get a vehicle lined up before I move down to Houston. Without meeting me in person, Tarik showed trust in me, and went out his way to have the exact vehicle I wanted in the dealership, waiting for me when I arrived at Houston. The whole crew at Loan Star Ford were very friendly and helpful. We were very satisfied with our purchase there. More

Robert R, was the only reason I drove all the way to Loan Star Ford. I had a down payment on another truck at another dealership. After talking to Robert online and on the phone I drove out. He wanted to mak Star Ford. I had a down payment on another truck at another dealership. After talking to Robert online and on the phone I drove out. He wanted to make a sale and was very helpful. The truck I looked at was the same truck as Auto Nation that I put a deposit on. Robert was the difference, very nice person and did everything to make us happy and satisfied. I would refer my friends to this salesman, we are very happy and didn't walk away feeling bad about anything. More

Everyone one was really great and we had great service from everyone. I truly will recommend this dealership to my family and friends. I have never been to a dealership that friendly. from everyone. I truly will recommend this dealership to my family and friends. I have never been to a dealership that friendly. More

Everyone at the dealership was very friendly and helpful. Carl was knowledgeable about the vehicle and we were fully informed about our options for add-ons and given instruction where needed. We were satisfi Carl was knowledgeable about the vehicle and we were fully informed about our options for add-ons and given instruction where needed. We were satisfied with our experience and are enjoying the new F150. More

After lots of searching on the internet for the exact vehicle I wanted I found it at Lone Star Ford. They also had the best price. Rudy was patient with me and really listened to my concerns. He even mad vehicle I wanted I found it at Lone Star Ford. They also had the best price. Rudy was patient with me and really listened to my concerns. He even made a 6 hour drive to deliver my Explorer to me. I would without reservation recommend Lone Star Ford. More

I've dealt with several Ford dealerships in my lifetime of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! More

It was a very satisfactive experience dealing with Javier It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the finan It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the financial department. I am overall very pleased with the service at Lone Star Ford Dealer. thanks to all the staff. Enrique Zubire More

A gentleman personally offered everyone individually a bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the s bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the service transaction history of the vehicle with Lone Star. The lost records was no surprise because the paperwork is always lost or misplaced or rarely supplied when checking out. However, the cashier reactivated my Loyal Customer account and charged the reduced price for the oil change as negotiated at time of purchase. I did lose the credit that was on my account. I will now have to provide copies of the credit to the cashier in hopes of having the credit reinstated on my next visit. More