
Doggett Ford
Houston, TX
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Highly Recommend Had the BEST experience. Purchased my first car with no cosigner and absolutely love it! No hassle and everything was made so easy for us! Thank you S Had the BEST experience. Purchased my first car with no cosigner and absolutely love it! No hassle and everything was made so easy for us! Thank you Shawn Bass! More
Amazing customer service Mr. Allan Brown is amazing he's patient knowledgeable and very hard working. I'm grateful for him and the lonestar ford staff. Thank you all. Mr. Allan Brown is amazing he's patient knowledgeable and very hard working. I'm grateful for him and the lonestar ford staff. Thank you all. More
Pricing was extremely competitive and no gamesmanship. Answered every question, entire staff was knowledgeable, friendly, accommodating. Could not be happier. This is my second auto purchase from Lone Sta Answered every question, entire staff was knowledgeable, friendly, accommodating. Could not be happier. This is my second auto purchase from Lone Star. Great location, easy access. More
Very Happy I love my 2016 Ford Focus. Thank you Mr.Ervin Green and Mr. Tyrik Lopez for making it happen. Those are good cars. I had a 2000 Ford Focus and it took I love my 2016 Ford Focus. Thank you Mr.Ervin Green and Mr. Tyrik Lopez for making it happen. Those are good cars. I had a 2000 Ford Focus and it took me a long ways. I was impressed with the gas mileage and the performance when I drove from Houston to York Pennsylvania. I had to have another one. KEEP UP THE GOOD WORK. More
Smooth and easy Best experience ever, everything went smooth ,quick and easy , no pushy at all, not trying to sell anything that I din't asking thanks salesgirl St Best experience ever, everything went smooth ,quick and easy , no pushy at all, not trying to sell anything that I din't asking thanks salesgirl Stacey Grant and customer representative Nereyda Nartinez La primera ves que compro un auto y no me estan apurando o tratando de vender algo que no he pedido, todo fue muy rapido y facil..Grasias a la vendedora Stacey Grant y servicio al cliente Nereyda Martinez More
awesome Great service my saleswoman has been a part of my life for 28 years and will always return to her for each and every purchase Great service my saleswoman has been a part of my life for 28 years and will always return to her for each and every purchase More
Good prices, terrific service I went shopping around at other Ford dealerships and found the best price at Lone Star Ford. You can't even compare the service I recieved there to t I went shopping around at other Ford dealerships and found the best price at Lone Star Ford. You can't even compare the service I recieved there to the other dealerships; the other places have a lot to learn. I would love to commend Kendall Jackson and Nereyda Martinez for an excellent job, and overall Ted Palamera for making the deal happen. More
Best ever! I have been taking my 2008 F150 to Lone Star since, I purchased it at another dealership, 2007 for service because the dealership is close to my hous I have been taking my 2008 F150 to Lone Star since, I purchased it at another dealership, 2007 for service because the dealership is close to my house. I decided to trade my truck for a new one, I already new the great service I received from the service department, so I went to Lone Star to do the deal and I was not disappointed, everyone was great and I got the truck I wanted at a great price. Thanks Lone Star Ford Staff More
Incompetent and dishonest After driving my 2013 expedition EL 36,000 miles I noticed wear on the inside of my front left tire. I have the Ford Premium warranty with 100,000 mil After driving my 2013 expedition EL 36,000 miles I noticed wear on the inside of my front left tire. I have the Ford Premium warranty with 100,000 mile tire coverage. I toke my EL to Lone Star Ford because Tommie Vaugh said they were booked up for two weeks in service. Lone Star said they could fix my problem in two days. I called four days later and Andy (service guy) said they forgot about repairing the EL. Four days more and a $900.00 bill they said it was ready. Nothing covered under warranty. I balked at the bill because they Quoted $791.37 on the phone. They said they added a diagnostic fee without my approval so they removed the bogus charge. Bad experience, but I had to go out of town. On my trip the front end shook very badly, they created this problem because the front end never shook before. I went to an independent shop, they balanced the tires. Lone Star charged me for balancing but didn’t do the balance job. Now the EL drives just fine. Fast forward three months and 5,000 miles and my front left tire is worn on the inside again. I called Lone Star on the phone and told this story I am writing and the service manager said Lone Star will not warranty the El because I probably hit a curb, and I had the independent shop re-do the balancing. STAY AWAY from LONE STAR unless you love being abused. What a bunch of thieving incompetent clowns. More
Great Place I cannot express how easy it was to select and make my purchase of a car from Lone Star Ford. Every person I dealt with and every person I saw was m I cannot express how easy it was to select and make my purchase of a car from Lone Star Ford. Every person I dealt with and every person I saw was more than helpful, professional and exhibited an air of "enjoying" being there and wanting to help. Mr. Howard knew what I wanted respected my time by not showing me other vehcles and let me make my selection.. This will probably the last car in my life that I purchase and I could not have chosen a better place.. More