Doggett Ford
Houston, TX
Filter Reviews by Keyword
By Type
Showing 431 reviews
Sales staff was extremely knowledgeable about the truck I purchased. The accessory department was more helpful on my aftermarket needs than any other truck I have purchased before. purchased. The accessory department was more helpful on my aftermarket needs than any other truck I have purchased before. More
I had the best experience working with Mike and Nick. This is our 4th Ford and I would definately highly recommend the dealership over any others I have worked with in the past. Thank you for such great This is our 4th Ford and I would definately highly recommend the dealership over any others I have worked with in the past. Thank you for such great experience. More
Was able to make a deal on a car completely by phone and text on a Saturday afternoon. And because they are open until 9pm, I was able to drive two hours and pick the car up that night. text on a Saturday afternoon. And because they are open until 9pm, I was able to drive two hours and pick the car up that night. More
Doggett Ford sold my custom ordered Bronco Sport to someone else after I waited 4 months and when I was in the middle of finalizing the paperwork to go pick it up! Luis Chavez called a day after he someone else after I waited 4 months and when I was in the middle of finalizing the paperwork to go pick it up! Luis Chavez called a day after he already sold it, saying it was a ‘system glitch’ and then changed the excuse to a ‘personal mistake’. His offer was another Bronco (not the same specs) coming in the next few weeks that he can sell to me at invoice. What!? I called Ford corporate and they said this happens a lot with some of these independently owned dealerships. They know they can make more money by selling your custom order at a higher price to another customer because of the high demand. Ford can only limit the inventory allotment to these dealerships and there is no legal recourse as a customer even if you paid a deposit. How unethical! I hope I can help someone else avoid making the same mistake to trust Doggett - save yourself a lot of time and money and order your car somewhere else. Just by chance if the person who bought my car is reading this, I am curious to know what they told you when you bought it? White Bronco Sport, Outer Banks, w/sunroof & Tech package, VIN3FMCR9C67PRD16783 More
Worked with Jack and had a great experience getting my new F150 ordered. Once it was delivered to the dealership I was notified and we finalized a trade in value for my current F150 and was able to pick new F150 ordered. Once it was delivered to the dealership I was notified and we finalized a trade in value for my current F150 and was able to pick up my truck before the end of the year. The bedliner, tinting, and tonneau cover were installed in great shape. I will need to take the truck back to get two of the windows tinted since I came early and the installers did not have time to complete it. Jack did a great job going through all the details I needed to know about the truck before leaving the dealership. Great experience with Doggett Ford. More
Made an appointment, drove over an hour to find out the vehicle I was there to purchase was in service with issues........ I bought a more expensive truck but they have not paid off my trade yet. They wer vehicle I was there to purchase was in service with issues........ I bought a more expensive truck but they have not paid off my trade yet. They were blowing up my email and phone before I made a purchase. Nothing but crickets after I made a purchase and have an issue. It should not take weeks to pay off a trade in. I don't need a "I'm sorry about your experience message on here please call the GM because no one returns calls." More
The worst experience lived. From January until today they treat to fix my Explorer and they can’t just making me paid and paid to fix the same problem ,I would not recommend th From January until today they treat to fix my Explorer and they can’t just making me paid and paid to fix the same problem ,I would not recommend this place to anyone More