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Doggett Ford
Houston, TX
438 Reviews
Doggett Ford is proud to be a Ford Motor Company 2024 President’s Award winner!
The President’s Award recognizes Ford Dealers achieving the highest levels of customer satisfaction, sales, and an unwavering commitment to success.
Beyond excellent customer service, visit today and experience the Doggett Difference.
Our dealership serves automotive customers in Houston, Spring, Cypress, Tomball, The Woodlands, Humble, Kingwood, all Texas areas and the entire contiguous United States.
In 2018, Doggett acquired the long-established Lone Star Ford and moved it next to Doggett Industries‘ corporate office, also renaming the dealership Doggett Ford. With the new location at I-45 and TX-249, we continue to serve customers with the highest regard. Whether you need a master technician, a quick maintenance service, or have special credit challenges requiring knowledgeable financing assistance, we’re up to the task. We strive to make your vehicle shopping, ordering, buying and entire ownership experience the very best. Call or visit us today to experience the Doggett Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 438 reviews
October 12, 2017
Vehicle Service Just had my 2001 Ford F150 Pickup serviced - oil changed & state inspection. Have taken my pickup to Long Star since I purchased it there. Never hav Just had my 2001 Ford F150 Pickup serviced - oil changed & state inspection. Have taken my pickup to Long Star since I purchased it there. Never have any problems...Thank you... More
by LabCJ
Employees Worked With
Service advisor - Latonya Portis
September 22, 2017
Used Car Purchase I was able to purchase a great vehicle, at a great price, with great service. Thank you, D'Juan for all of your assistance throughout the process. I was able to purchase a great vehicle, at a great price, with great service. Thank you, D'Juan for all of your assistance throughout the process. More
by tipton
Employees Worked With
D'Juan
September 01, 2017
New Car Purchase I had the best experience purchasing a new car. I was there maybe 2 hours at the most. My Sales Consultant, Zerrick Butler, had very good Customer S I had the best experience purchasing a new car. I was there maybe 2 hours at the most. My Sales Consultant, Zerrick Butler, had very good Customer Service and the Finance Manager, Libo Gutierrez, was very pleasant and did fast and satisfactory work. Great job and great team at Lone Star Ford!!! More
by Rene Steele
Employees Worked With
Zerrick Butler and Libo Gutierrez
August 08, 2017
Service When in for an oil change and tire rotation. Everything went fine and the service writer did his job correctly. Would take my truck there again. Going When in for an oil change and tire rotation. Everything went fine and the service writer did his job correctly. Would take my truck there again. Going back in for some brake work More
by Rr123456
Employees Worked With
Course willis
July 29, 2017
New vehicle purchase Had the BEST experience ever buying a car, I was there maybe 60 min, from beginning to end. Darrin in finance made the process fast and FUN yes i said Had the BEST experience ever buying a car, I was there maybe 60 min, from beginning to end. Darrin in finance made the process fast and FUN yes i said FUN.....great job I will be back back soon! More
by Texasguy
Employees Worked With
Darrin and shawn
July 19, 2017
Service I like the appointment scheduler website it was easy to use and I was able to get a same day appointment they took less then a hr to change my oil I like the appointment scheduler website it was easy to use and I was able to get a same day appointment they took less then a hr to change my oil More
by Davidhughes
Employees Worked With
No sure
July 01, 2017
Scamming Dealers ship.I bought a ford edge 2013 but the rear I bought a ford edge 2013 but the rearview cameras went completely out after few weeks buying this ford edge. I called Brett (guy working at the front I bought a ford edge 2013 but the rearview cameras went completely out after few weeks buying this ford edge. I called Brett (guy working at the front desk) and he told me to bring it in and it would be taken care of. The following day after my call I arrive to the dealership with my problem with the vehicle that was purchased here. Long story short, I spoke with the dealer's mechanic, "Jose", but was told that it'd cost close to $900 to fix. I explained that my vehicle had extended warranty (extended warranty as they explained was that I would never have to worry about any malfunctions from the vehicle). I went back inside to talk to the financial guy, Darrel, and said that my insurance covered other things except the things that were all wrong with my vehicle... this is very upsetting and frustrating knowing this scamming company are willing to tell you anything and convince your way to purchase a vehicle just to make their sale. DO NOT TRUST THEIR WORDS, AS THEY ARE SHARKS WAITING FOR BAIT. More
by Lupe Espinosa
Employees Worked With
Carlos sale, Darrel financial, Use cars Brett, Jose from mechanical.
June 29, 2017
Hospitable, cordial, professional, bought last two cars here From the sales management crew down to the porters, I have nothing but raves about the treatment I receive from Lone Star Ford. They are the bomb! Too From the sales management crew down to the porters, I have nothing but raves about the treatment I receive from Lone Star Ford. They are the bomb! Took my mustang in for oil change and tire rotation, and was greeted with a smile. Cochise wrote me up and got me started, met the man doing the maintenance and a couple other people in service, all were very pleasant and professional, even my salesman Mose came up and said Hi!, as did Woody. What a crew. Do not hesitate recommending this dealership to all my friends. Nobody there was without a smile. Thank you Lone Star Ford! More
by JohnnyMac
Employees Worked With
Cochise, Mose, Woody,
June 19, 2017
Bought truck there and had service there Bought truck there and have had oil changes and tires rotated there, no issues. Christopher did do a followup call about my experience which surprised Bought truck there and have had oil changes and tires rotated there, no issues. Christopher did do a followup call about my experience which surprised me. i will be back. More
by Tommie McCarty
Employees Worked With
christopher agundu
June 06, 2017
Service Will not honor warranty , Cochise is a rude person. Will not buy any more vehicles from there anymore. Service manager will not call back nor will th Will not honor warranty , Cochise is a rude person. Will not buy any more vehicles from there anymore. Service manager will not call back nor will the General manager. More
by Dallas1965
Employees Worked With
none
