Doggett Ford
Houston, TX
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Very good servicing experience at new location Dealership had moved location 3 days prior into temporary quarters. As such, you would expect a lot of chaos. Nevertheless, employees were trying extr Dealership had moved location 3 days prior into temporary quarters. As such, you would expect a lot of chaos. Nevertheless, employees were trying extra hard to inform clients were the new dealership was located and how to come in for servicing. Upon arrival it was still slightly confusing, but the service folks were out there helping anyway they could. Once they had my car for servicing (oil change and tire rotation) the estimated time to perform the work was stated as about 1 hour to 1 hour and 10 minutes. However the work was performed in just under 50 minutes and check out was simple. All of my expectations were exceeded. More
Great Mr. Brown was very knowledgeable and answered all of my questions quick and in a timely manner. Seems like he really cares about his job and takes his Mr. Brown was very knowledgeable and answered all of my questions quick and in a timely manner. Seems like he really cares about his job and takes his time. Does not rush you. More
Friendly and helpful sales team I had a fantastic experience with sales person Milton Batista. He was very patient with this first time (and nervous) buyer, always helpful with advi I had a fantastic experience with sales person Milton Batista. He was very patient with this first time (and nervous) buyer, always helpful with advice, compassion and a kind smile. He was not a pushy sales person. He gave me all the facts about the car in his calm manner and left me to decide if it was a good fit for me. I really appreciated not being pushed. He always responded to my calls or texts. The dealership manager (Ruben) also came to introduce himself, which was a really nice, personable touch. I could not recommend this dealership more. You will not be sorry for dealing with this honest bunch. They are here to get you a great car, not to sell you just any old car. More
Best Customer Service Hands Down The 5 star rating comes from their great customer service, doing business with honest group of guys, great quality of vehicles, all around great hardw The 5 star rating comes from their great customer service, doing business with honest group of guys, great quality of vehicles, all around great hardworking professional guys to make your buying experience a breeze. I recommend asking for Kent Warner. He's my go to when I'm in the market for a particular vehicle and he always meets my needs. Thanks Kent! You're the best! More
Awesome and appreciate Ms Jackie provide the greatest information about the finest cars were available. And I loved how the patience were presented. Thank you,Jackie. BEST B Ms Jackie provide the greatest information about the finest cars were available. And I loved how the patience were presented. Thank you,Jackie. BEST BIRTHDAY PRESENT EVER More
Great service Very friendly and informative. After explaining my reasons for visiting Doggett Ford, I was very satisfied with the way I was approached and the knowl Very friendly and informative. After explaining my reasons for visiting Doggett Ford, I was very satisfied with the way I was approached and the knowledge of the guys who assisted me. More
First Car Purchase During my visit, Mose Ivey and Louis Whitecotton were very helpful and displayed excellent customer service. They were both very patient with my proce During my visit, Mose Ivey and Louis Whitecotton were very helpful and displayed excellent customer service. They were both very patient with my process of purchasing a new car. In addition, they answered all of my questions when I needed confirmation. I would recommend their services to anyone. Thank you! More
NEW CAR MOSE WAS AWESOME! We Bought a new 2018 Ford Focus. Doggett was easy to work with and followed up on their end of the deal! MOSE WAS AWESOME! We Bought a new 2018 Ford Focus. Doggett was easy to work with and followed up on their end of the deal! More
The service writers are very knowledgable and helpful. Management and writers are very helpful and knowledgable.They go above and beyond the call of duty to help their customers. I would highly recommend o Management and writers are very helpful and knowledgable.They go above and beyond the call of duty to help their customers. I would highly recommend others to do business with Doggett Ford. More
Outstanding service and very quick. I have always had great service at the dealership and this week was no exception. First oil change and tire rotation - in and out in 30 minutes. I have always had great service at the dealership and this week was no exception. First oil change and tire rotation - in and out in 30 minutes. More