Doggett Ford
Houston, TX
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Service writer was not there when my appointment was-person that helped me was VERY nice-my appointment was at 7:30,at 9:30 it was brought to my attention that lof was compleate but squeaky noise w was-person that helped me was VERY nice-my appointment was at 7:30,at 9:30 it was brought to my attention that lof was compleate but squeaky noise would not be able to be looked at for at least 3 hours and she would call me at 12:30 with results!!(they did pay for Uber home)At 12:30 no call so I called and left a message,again at 1 and again at 2.At 2:30 I reached out again and was told I would have to leave car till Monday with no guarantee they would have time to test drive on Monday!!”great customer satisfaction “ I picked up my car and will be looking for a new Ford dealer on Monday!! I have been in car buisness (Ford certified) for 30 years and Monday I will be looking for a new dealer!! More
My experience with Haley today was awesome She took care of me and explained about problem with my truck . Had it repaired. Im very happy with my service advisor,Thank you so much,Haley. of me and explained about problem with my truck . Had it repaired. Im very happy with my service advisor,Thank you so much,Haley. More
I can’t say enough great things about this dealership! we called to look into an expedition they showed online and our sales guy (Gabriel) let us know the details plus gave us info on some similar expedi we called to look into an expedition they showed online and our sales guy (Gabriel) let us know the details plus gave us info on some similar expeditions they had on the lot. we never felt rushed, and we ended up being able to do all the paperwork electronicalyl. when i called to confirm the name the cashiers check needed to be made out to, he was so friendly! and when transferred to finance, he remembered I was pregnant and asked how I was feeling. it really feels like family there! when we went in for the test drive & trade in, everyone was so friendly and we didn’t spend more than 30 minutes in there. we we’re in and out in no time! I highly recommend Gabriel!! he’ll take great care of you! More
If you are looking for a car i would not recommend Doggett Ford, more specifically Christopher Interial as the sales manager. 2 hours from making deal and this dude tells me no deal and hangs up while Doggett Ford, more specifically Christopher Interial as the sales manager. 2 hours from making deal and this dude tells me no deal and hangs up while trying to figure out what I can do to make the deal happen. But if you can work Malcolm there without having to go through Chris I would recommend that dude was awesome More
Loved this place ! Great management amazing sales people 100% recommend Finance went over everything with me! Great management amazing sales people 100% recommend Finance went over everything with me! More
Brad and team are great to work with. Always deliver top notice customer service and deliver the product we need to keep operating our business! Always deliver top notice customer service and deliver the product we need to keep operating our business! More
Nic Javurek and Chris Lok went above and beyond to make my new Bronco order and purchase a reality. Nic got my order in quickly and made me feel like his priority. Chris was amazing and helpful getting eve my new Bronco order and purchase a reality. Nic got my order in quickly and made me feel like his priority. Chris was amazing and helpful getting everything setup so that picking up my vehicle could go as smooth as possible. No one was pushy or tried to push me towards features I didn’t want. Everyone made me feel like a priority and wanted me to get my perfect vehicle. Thank you so much Nic and Chris I couldn’t have asked for a better team. More
We felt very good and our experience was a pleasant one at this car dealership. Mr. Marcos C. was prompt to respond to the many questions we raised, Ms. Adirana G. was diligent during the financial process at this car dealership. Mr. Marcos C. was prompt to respond to the many questions we raised, Ms. Adirana G. was diligent during the financial process, and Mr. Chris I. was above and beyond helpful and made sure things ran smoothly. The people at this car dealership are reliable, trustworthy, and a pleasure to deal with. More