Doggett Ford

I took my Ford Explorer in because of a recall. Tim McKnight was my advisor and he was great! I was given a loaner vehicle to drive while mine was being repaired. Tim kept me updated on the Tim McKnight was my advisor and he was great! I was given a loaner vehicle to drive while mine was being repaired. Tim kept me updated on the progress and when the work was completed he called me and they delivered my vehicle and picked up the loaner. Great customer service! I will definitely recommend Tim and Doggett Ford to all my family and friends! More

Miss Williams was really nice she take care of my problem from the beginning and she solved. from the beginning and she solved. More

I took my ford explorer into Doggett for routine maintenance. The service I received was fast, courteous and convenient. The service department did a great job and the advisor Timothy provided great maintenance. The service I received was fast, courteous and convenient. The service department did a great job and the advisor Timothy provided great customer service. More

I initially had an amazing experience with my salesperson, Phil, who is no longer with the company. I purchased a car back in June 2024. I unexpectedly received a refund check for an overpaymen salesperson, Phil, who is no longer with the company. I purchased a car back in June 2024. I unexpectedly received a refund check for an overpayment of my TTL in early December (dated 10/26/24). I deposited the check into my bank account that BOUNCED on 12/10/24. I made attempts to call the dealership accounting department, management, general management, etc. and received no response. I finally spoke with a GSM (Mark Gil) who told me the check was being mailed on 12/19/24. That GSM is no longer with the company. The check was still not received. I finally sent a chat message to the dealership on 2/14/25. Bailee Wortham responded, thinking I was in the market for a new car. Several days passed after explaining what I needed before I received a response. February 24, 2025, Anibal Hernandez (GSM) responds to assist. After several times trying to get an update, Anibal responds that the check will be mailed the week of 2/24/25. To date, March 6, 2025, I have NOT received my money. They want their money up front and on time, but lack the FUNDS, MOTIVATION, or BOTH to return your money when they owe you. DO NOT USE IF YOU EXPECT REPUTABLE FINANCIAL PRACTICES. More

It was a great experience dealing with Gabriel. I will pass it on to friends and family I will pass it on to friends and family More

My experience at Doggett Ford is always very good, service is quick and my service advisor is willing to take care of all my needs service is quick and my service advisor is willing to take care of all my needs More

There is something wrong with the Service Department. In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose th In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose the driving mode, and multiple error messages in the computer display, they keep the truck 2 days, and they say they found nothing. Either there are incompetent mechanics, or they are too busy and just reset the computer. I am very disappointed!!! More

Tried to buy from another Houston dealer and practically begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lor begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lorenzo was great and communicative without being overbearing. Overall a good car buying experience! More

Javier was very helpful in our search for a new car. He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being t He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being there for a couple hours. More

Mr Rick greetd me at my car and gave me Excellent service He is the best He is the best More