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Doggett Ford
Houston, TX
437 Reviews
Doggett Ford in Houston, TX treats the needs of each individual customer with paramount regard. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-431-6316.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 437 reviews
April 07, 2025
I took my ford explorer into Doggett for routine maintenance. The service I received was fast, courteous and convenient. The service department did a great job and the advisor Timothy provided great maintenance. The service I received was fast, courteous and convenient. The service department did a great job and the advisor Timothy provided great customer service. More
by glschrader
Employees Worked With
Timothy
March 11, 2025
I initially had an amazing experience with my salesperson, Phil, who is no longer with the company. I purchased a car back in June 2024. I unexpectedly received a refund check for an overpaymen salesperson, Phil, who is no longer with the company. I purchased a car back in June 2024. I unexpectedly received a refund check for an overpayment of my TTL in early December (dated 10/26/24). I deposited the check into my bank account that BOUNCED on 12/10/24. I made attempts to call the dealership accounting department, management, general management, etc. and received no response. I finally spoke with a GSM (Mark Gil) who told me the check was being mailed on 12/19/24. That GSM is no longer with the company. The check was still not received. I finally sent a chat message to the dealership on 2/14/25. Bailee Wortham responded, thinking I was in the market for a new car. Several days passed after explaining what I needed before I received a response. February 24, 2025, Anibal Hernandez (GSM) responds to assist. After several times trying to get an update, Anibal responds that the check will be mailed the week of 2/24/25. To date, March 6, 2025, I have NOT received my money. They want their money up front and on time, but lack the FUNDS, MOTIVATION, or BOTH to return your money when they owe you. DO NOT USE IF YOU EXPECT REPUTABLE FINANCIAL PRACTICES. More
by Cgizzell
Employees Worked With
Phil
January 06, 2025
There is something wrong with the Service Department. In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose th In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose the driving mode, and multiple error messages in the computer display, they keep the truck 2 days, and they say they found nothing. Either there are incompetent mechanics, or they are too busy and just reset the computer. I am very disappointed!!! More
by nrf58
Employees Worked With
Timothy
December 26, 2024
Tried to buy from another Houston dealer and practically begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lor begged them to take my money with no luck. Doggett was easy to deal with especially since I was buying by phone from out of state. My salesperson Lorenzo was great and communicative without being overbearing. Overall a good car buying experience! More
by Steve B
Employees Worked With
Lorenzo Villarreal
October 17, 2024
Javier was very helpful in our search for a new car. He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being t He helped us pass the time as we waited for a trade-in offer and the financing of the car. The process felt like it passed by quickly despite being there for a couple hours. More
by Esme
Employees Worked With
July 31, 2024
Rick was the best service advisor I have come across in 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. More
by Maria
