Doggett Chrysler Dodge Jeep Ram

Husband and I came in looking for jeep to tow behind RV. The shopping experience was awesome! Seal the deal and left with our Jeep! The shopping experience was awesome! Seal the deal and left with our Jeep! More

They are amazing. Needed a set of tires and oil change for my 2017 Ram. Always friendly. Prices are competitive not outrageous. Love my dealership. for my 2017 Ram. Always friendly. Prices are competitive not outrageous. Love my dealership. More

Took 2018 jeep in for warranty issue. From scheduling appointment to the service was a good experience. Prompt, concerned and very comfortable waiting room. Thanks Chris appointment to the service was a good experience. Prompt, concerned and very comfortable waiting room. Thanks Chris More

Had my 2011 Jeep Grand Cherokee in for service due to a Recall issue. And even though there isn't a Permanent Repair available at this time, Chris and the Service Department Crew went above and beyond to g Recall issue. And even though there isn't a Permanent Repair available at this time, Chris and the Service Department Crew went above and beyond to get me back on the road until a Permanent Fix is available. Thank You Chris, and All of the Service Crew!.! More

Alberto was extremely helpful and efficient. He made everything extremely efficient and easy for me. I arrived for my appointment and I was back out with my truck in one hour. Very pleased. everything extremely efficient and easy for me. I arrived for my appointment and I was back out with my truck in one hour. Very pleased. More

Love Mike Smith Dealership! I’ve had all 6 oil/filter changes done here . They are professional, fast and thorough! Appreciate Alberto who took care of managing yesterday’s servicing . They are the best changes done here . They are professional, fast and thorough! Appreciate Alberto who took care of managing yesterday’s servicing . They are the best ! So friendly! More

Brought my car in to have periodic maintenance done and Jennifer provided the best customer service throughout the entire process! She even saved me money knowing how important some of the work that needed Jennifer provided the best customer service throughout the entire process! She even saved me money knowing how important some of the work that needed to be done and this being my family vehicle. Thank you! More

New truck purchased. Just purchased new Ram 1500 truck from Mike Smith in Beaumont Tx. It was a pleasure working with my salesman Sean Dousti. he was easy to work with and Just purchased new Ram 1500 truck from Mike Smith in Beaumont Tx. It was a pleasure working with my salesman Sean Dousti. he was easy to work with and very professional. I would recommend the sales team at Mike Smith to anyone ready to buy their next new vehicle. More

3 weeks and Counting 3 weeks ago today, I had my Dodge Charger towed to Mike Smith Dodge when the Transmission control module went out, the car is still covered under Dodg 3 weeks ago today, I had my Dodge Charger towed to Mike Smith Dodge when the Transmission control module went out, the car is still covered under Dodges Powertrain warranty. I have left many many voicemails and have not received one call back, I have emailed and haven’t received a response. Left voicemails with not only the Service Manager Mr Williams but also with the general manager of this location, again neither called back. When they don’t “drop my call” during hold times waiting to speak with someone, they tell me my car has been pushed back due to high volumes of customers. I’ve asked for a loaner car while I’m waiting for my car to be serviced and was denied, and told that the labor hours to fix my car (4 hours) didn’t qualify me for a loaner. I explained to them I was out of town when my car broke down and I live an hour and a half away, and this is my only means of transportation. When I was able to get a ride to this location, I was told I could wait and try to speak with a manager but they probably weren’t going to see me that day. After I spent some time waiting, I decided to leave. I am still waiting for a call back. 3 weeks later, still without a vehicle and no one can tell me when they will even look at my car for repairs. I am frustrated, angry, and at a loss at this time, I write this review because I wouldn’t want another person to have to be in such a situation that he/she is literally stranded with no vehicle due to poor management and/poor customer care. More