Doenges Toyota

"Excellent Service" Service received was outstanding! Greg provided excellent customer service. He really went the extra mile getting my car started at no extra charge Service received was outstanding! Greg provided excellent customer service. He really went the extra mile getting my car started at no extra charge and battery replaced at the shop in a short time. More

Appointment system did not work for me. I made an appointment to get my oil changed at the Ford location. I took off work to get it done but when I arrived they said it would be 1.5 hrs. Som I made an appointment to get my oil changed at the Ford location. I took off work to get it done but when I arrived they said it would be 1.5 hrs. Some appointment. I made an appointment with the Toyota side for the next day and they had me in and out in 30 minuets. I am very satisfied with the Toyota folks. Don’t think I will return to the Ford side. More

Exceptional Service They got me right in and only had a small wait time. Olivia has the best customer service skills, she was truly concerned about my satisfaction with m They got me right in and only had a small wait time. Olivia has the best customer service skills, she was truly concerned about my satisfaction with my Doenges visit. More

New car Wanted additional features on my new Highlander and Greg was very helpful. He admitted he was not comfortable installing item, so he found someone wi Wanted additional features on my new Highlander and Greg was very helpful. He admitted he was not comfortable installing item, so he found someone with experience, He delivered my car and picked it up with no additional charge to me, Satisfied with service. More

oil change overall i had a very good experience. friendly, good service and the wait time was a little too long. . waiting room was very pleasant and adequate. overall i had a very good experience. friendly, good service and the wait time was a little too long. . waiting room was very pleasant and adequate. More

Service- oil change Had a set appointment but still took about 90 minutes start to finish. Reasonable? Perhaps. When I mentioned that the power of the 5.7 engine being Had a set appointment but still took about 90 minutes start to finish. Reasonable? Perhaps. When I mentioned that the power of the 5.7 engine being serviced was far different than a previous 5.7 I’ve owned, the comment I got was “never heard that before”. OK, but that would have been a great opportunity to possibly call a tech and ask questions or solicit a diagnostic check to determine probable cause. I’m not upset and will likely return, but a first time customer is probably looking for more than minimal attention if they’re going to justify a change of dealerships. More

oil change service Fast service. I enjoyed the free coffee and donut while waiting for my car to be serviced, I also enjoyed visiting with other customer while waiting Fast service. I enjoyed the free coffee and donut while waiting for my car to be serviced, I also enjoyed visiting with other customer while waiting. The TV wasn't turned on. More

Great service! I love taking my car to Doenges for oil changes. The employees out in the shop are all extra friendly, there is a very comfortable waiting area & a n I love taking my car to Doenges for oil changes. The employees out in the shop are all extra friendly, there is a very comfortable waiting area & a nice clean bathroom. I don't mind if I have to wait a while on my car to get serviced when everyone is so friendly & such a nice environment. More

Doenges Toyota David Smith Jr. was as professional as they come. This is our second car from Doenges and both experiences were always top notch...Thank you all for m David Smith Jr. was as professional as they come. This is our second car from Doenges and both experiences were always top notch...Thank you all for making this easy and understandable. More

First time for oil change on new f150 Good customer service and price was right, no appointment needed and was done on time. Advisor answered questions about electronics on the truck, will Good customer service and price was right, no appointment needed and was done on time. Advisor answered questions about electronics on the truck, will be back in the future More