Doenges Toyota
Bartlesville, OK
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Service quality I am a loyal dealership repair service customer, however the last two visits our car has had problem after service. I appreciate them honoring their I am a loyal dealership repair service customer, however the last two visits our car has had problem after service. I appreciate them honoring their warranty on work performed however, but I am concerned about the quality of work from the beginning. More
great service Every time I needed a professional advice from an adviser, I got the right one. When I asked for a professional repair, it was professionally done. Every time I needed a professional advice from an adviser, I got the right one. When I asked for a professional repair, it was professionally done. More
1st service I love that my first service was $0.00. They were nice checking me in and out. One thing though, and I realize the target audience is different, I love that my first service was $0.00. They were nice checking me in and out. One thing though, and I realize the target audience is different, but when I went to pick up my car, they just handed me the keys and pointed to it in the parking lot. Also the car was not washed and vacuumed. Having owned Lexus products for the past 10 years I got accustomed to having those details seen to. I know this may be a minor thing to some people, but I liked it. My car is never filthy, but it sure was nice to pick it up extra clean. More
Doenges stands for EXCELLENT SERVICE!!!! Always excellent service from Doenges - from the agent answering my initial call to person who assigned work to be don on my car .. always go away fr Always excellent service from Doenges - from the agent answering my initial call to person who assigned work to be don on my car .. always go away from Doenges with a smile on my face and the knowledge the right thing has been done. More
EXCELLENT Everything that was associated with the work done was excellent. The waiting area was clean and well organized. The coffee and donuts were fresh and e Everything that was associated with the work done was excellent. The waiting area was clean and well organized. The coffee and donuts were fresh and easy to get to. Restrooms were clean. More
Vehicle service. I went it for an oil change. The gentleman that helped me was very nice. They had a line of cars in front of me. But I was very happy when it only too I went it for an oil change. The gentleman that helped me was very nice. They had a line of cars in front of me. But I was very happy when it only took about 35 minutes. Friendly and fast service. More
Toyota service. I set an appointment for 8 and get in before the time and out a little after 8 so had time to run errands today. I set an appointment for 8 and get in before the time and out a little after 8 so had time to run errands today. More
Good review You all are always easy to work with, quick, and do a good job. I live between Oologah and Claremore and don't mind driving up because I know the k You all are always easy to work with, quick, and do a good job. I live between Oologah and Claremore and don't mind driving up because I know the kind of service I'll get. More
Service Toyota Tacoma Oil service was excellent. Needed new tires (Dunlop Grandtrek AT20) but price was considerably more expensive than local Walmart offered for same tir Oil service was excellent. Needed new tires (Dunlop Grandtrek AT20) but price was considerably more expensive than local Walmart offered for same tire/service. Manager Greg was very polite but indicated I would have to bring quote from Walmart for Doenges to match the price. Going to Walmart, getting their quote, and in fair dealing, I was obligated to go with them. After more than 30 years with Doenges, I didn't want to switch but the price difference was just too great. More
went for an oil change and inspection oil change was good The requested inspection was for a groaning noise in wheels . I buy tires at Firestone, so had Firestone check this issue. oil change was good The requested inspection was for a groaning noise in wheels . I buy tires at Firestone, so had Firestone check this issue. They felt it might be the struts. Needed second opinion from Doenges. Doenges said it is not the struts, but thinks it is caused by brake pads that were installed by firestone. Noise is still there, but they both said this is not a safely issue, so I will live with that for awhile. More