Doenges Toyota
Bartlesville, OK
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Service Dept Excellent service by all employees in service dept. on both my vehicles. Recently had new tires put on. All appointments were on time and as expecte Excellent service by all employees in service dept. on both my vehicles. Recently had new tires put on. All appointments were on time and as expected. More
Services Doenges Toyota's quick lane services holds up that title with ease. I walked in without an appointment the day before thanksgiving while the place was Doenges Toyota's quick lane services holds up that title with ease. I walked in without an appointment the day before thanksgiving while the place was swamped and left my vehicle with them at 11am. They gave me a ride home and called me by 12:30pm for my pick up. That's very impressive to me because they turned a 4 or more hour wait into a 1 1/2 hour service. I had 2 new tires replaced, balanced, and mounted for my trip out of town. You made my day a blessed one. Thank you for your professional services over the years and great prices for those services. 5 stars is not enough. This dealership deserves awards. More
quick service Were ready for me on the appointment time and the work was completed in 30 minutes without any problems. Waiting area was quiet with no disruptions. Were ready for me on the appointment time and the work was completed in 30 minutes without any problems. Waiting area was quiet with no disruptions. More
New Key Programming I had an appointment for service, and an expected completion time. They knew I was coming and what needed to be done. I was comfortable while waiti I had an appointment for service, and an expected completion time. They knew I was coming and what needed to be done. I was comfortable while waiting for my car. Appreciate the free coffee. Everyone there is super friendly. Love looking at new cars with Thomas and Bruce while waiting. Key programmed in expected time even though they were very very busy. Great efforts by everyone. Very fair on price and programming of new key. More
Oil Change I left my Ban at 9:30 Thursday morning they ask me if I was waiting or leaving it. I was leaving it and returned at 12:30 and was told it would be an I left my Ban at 9:30 Thursday morning they ask me if I was waiting or leaving it. I was leaving it and returned at 12:30 and was told it would be an hour more so I left and returned an hour and half later and was told there were 2 cars ahead of mine, this was for an oil change. Anyway 6 hours after I brought the Van in at 9:30am my oil was changed. I totally understand the price is great but 6 hours. I’ ll be back but I hope it won’t take that long. More
Very pleasant atmosphere I live in Kansas but I enjoy the service & attention they give my vehicle. If something is wrong they let you know right away. Thx for caring I live in Kansas but I enjoy the service & attention they give my vehicle. If something is wrong they let you know right away. Thx for caring More
New tires I bought the tires for life program when I bought new 2017 Tundra back on Halloween 2016. They were putting new tires on my truck on Monday. Olivia wo I bought the tires for life program when I bought new 2017 Tundra back on Halloween 2016. They were putting new tires on my truck on Monday. Olivia worked me in the schedule for that afternoon. I didn't call her until noon that day. I wanted to make sure they could fit me in since I drive from Fayetteville, AR to Bartlesville. More
Good Experience The people at Doenges were very friendly. It was easy and fast. The overall experience was excellent. I have always had great people to work with and The people at Doenges were very friendly. It was easy and fast. The overall experience was excellent. I have always had great people to work with and will continue to use Doenges. More
Swift scheduling and cheerful communication! Having realized our new Tacoma mileage was already at 4000+ miles and almost due for it's first 5,000 mile service check, combined with the fact that Having realized our new Tacoma mileage was already at 4000+ miles and almost due for it's first 5,000 mile service check, combined with the fact that we were headed out of town on a 3,000+ mile road trip in a few days, I was worried we wouldn't be able to get the truck in for service prior to leaving. I was so relieved in talking with Olivia at Doenges Toyota, who was not only very personable on the phone, but also very accommodating by squeezing us in for a quick service appointment before the road trip. On arriving, she greeted me, was very upbeat and quickly checked the Tacoma in. It couldn't have been more than 20 minutes before Greg came to let me know the service was finished. Great job and many thanks for expediting our service! Our genuine thanks also go to Bruce Doenges and David Smith for their patient support during the purchase of our new Tacoma. They too, were extremely personable and great to work with, and we really appreciated their knowledge and expertise as they fielded several questions during our back-and-forth decision making. We're very happy with our purchase and the Doenges Toyota Team! More
Great People They are very easy to deal with and the service department was great. Scheduling was easy and quick and they are all very friendly. Thanks. They are very easy to deal with and the service department was great. Scheduling was easy and quick and they are all very friendly. Thanks. More