Doenges Toyota
Bartlesville, OK
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Don’t buy a used car unless it is a Toyota.5 I have purchased 3 Toyota’s from you. When I purchased a used Nissan Sentra from you I thought I could bring it back for repair if needed. The truth i I have purchased 3 Toyota’s from you. When I purchased a used Nissan Sentra from you I thought I could bring it back for repair if needed. The truth is If you don’t purchase a Toyota take your car somewhere else in fact Chuck at the service department told me to take it somewhere else. I bought the car in Sept.for my granddaughter . I had it towed from Tulsa to Doenges and then towed from Doenges to Nelson Nissan.in Tulsa.. The service stinks and as a loyal customer I find myself looking somewhere else for future purchases. More
Service Always good service. Only item this time was they left the seat cover and floor mat in my truck when I picked it up. Other than this everything was a Always good service. Only item this time was they left the seat cover and floor mat in my truck when I picked it up. Other than this everything was as always a great experience. More
Great Service at a Great Price Always reliable and friendly service on my visits. I have been getting my service work done here since I purchased my car in 2006 and would recommend Always reliable and friendly service on my visits. I have been getting my service work done here since I purchased my car in 2006 and would recommend them to anyone. More
Too Long ! I have been coming to this dealership for several years for one reason: the $9.95 oil change. It used to always take about 1 1/2 hours no matter when I have been coming to this dealership for several years for one reason: the $9.95 oil change. It used to always take about 1 1/2 hours no matter when I came in. I understood that they increased the number of bays used to change oil. I heard that they doubled the number. It still took about 1 1/2 hours. They opened the Toyota dealership next door, and also offered the $9.95 oil change there. It still took about 1 1/2 hours. I had a new tire go flat that I had purchased there. It was a very slow leak, so when I was told it would take about 1 1/2 hours to fix I left. I brought it back a couple of days later, and was told that it would take even longer to fix my tire. I waited. Saturday 12-29-2018 I got up at 5:15 am in order to be at the dealership about 15 minutes before they opened. I live 30 miles away. There were already 4 cars waiting when I got there. We first cars were told that it would take 3 1/2 hours. The people coming later were told it would take 5 hours for their oil change. When I asked what was going on I was told that 7 cars were left the evening before to have the oil changed that day. I wouldn't think that would seem fair to anyone. I don't think they should allow this when it is first come first served each day. I would have written the owner complaining, but I have never gotten a response from him. He always has someone else respond who doesn't even seem to know what I have asked about, and they NEVER has indicated that they are concerned or sorry that I have had a less than great experience. A person needs to decide if the money that they save is worth the time it takes. The other inspections that they do is also very important to me. I am semi retired, so I consider it worth my time no matter how frustrating it is. More
oil change :) The Ford service was under-man, so they recommend trying the Toyota Service for my oil change. I couldn't be more please. It save me time and got me The Ford service was under-man, so they recommend trying the Toyota Service for my oil change. I couldn't be more please. It save me time and got me to next appointment on time. More
Good service Quick service. Told 2 hours really more like 45 min. Went in for oil change during the inspection was told my vehicle need about 1000 dollars of serv Quick service. Told 2 hours really more like 45 min. Went in for oil change during the inspection was told my vehicle need about 1000 dollars of service. When I declined the service tech tried to strongly suggest that I needed the service. More
Purchased or leased many cars there. Always have good service. Have purchased or leased many cars and a truck from this dealer. Will come back when we need another car. thanks Always have good service. Have purchased or leased many cars and a truck from this dealer. Will come back when we need another car. thanks More
Unequival Service The response and immediate attention to my car problem was taken care of and the Service Department Personal were polite, understanding and kind. My The response and immediate attention to my car problem was taken care of and the Service Department Personal were polite, understanding and kind. My Toyota has an added alarm system from entry or being able to start the car if the alarm is activated. Accidentally the alarm was activated and the alarm locked up the starting system and we had to be towed. I have always found the employees to be polite but this time they went beyond. They even provided transportation for my nurse and me. More
Exceptional service Great customer service. Friendly employees. Kept me informed with how my car was progressing with oil change and putting on new tires. Highly recommen Great customer service. Friendly employees. Kept me informed with how my car was progressing with oil change and putting on new tires. Highly recommended to family and friends More
AWSOME SERVICE WAS PROVIDED QUICK AND PROFESSIONAL. EVERYONE WAS FRIENDLY AS ALWAYS. GREAT PLACE TO DO ALL OF MY VEHICLE SERVICE NEEDS. I WILL BE BACK WHEN N SERVICE WAS PROVIDED QUICK AND PROFESSIONAL. EVERYONE WAS FRIENDLY AS ALWAYS. GREAT PLACE TO DO ALL OF MY VEHICLE SERVICE NEEDS. I WILL BE BACK WHEN NEEDED More