Doenges Toyota

oil change I was very pleased, as always, by the service I received. I have been getting my oil changes at Doenges since moving to Oklahoma in 2012. I recently p I was very pleased, as always, by the service I received. I have been getting my oil changes at Doenges since moving to Oklahoma in 2012. I recently purchased my Ford escape from Doenges in October and was advise that my first oil change would be complmentary. I may have misunderstood our salesman( (Shane Church) but otherwise I am thoroughly pleased with my experience . Sincerely, Drew Coffee More

Good Service, reasonable pricing When i call them for an appointment they always fit me in...front office very informative and courteous. Service is excellent and very efficient done. When i call them for an appointment they always fit me in...front office very informative and courteous. Service is excellent and very efficient done. Customer service is stellar. More

Bringing Escape for oil change and recall notice I was only partially successful on my visit on 4/23/2018. I had my oil change done, but I was supposed to have a recall done also. I called ahead seve I was only partially successful on my visit on 4/23/2018. I had my oil change done, but I was supposed to have a recall done also. I called ahead several days ahead of visit. This was done so t hey could order the necessary part. I showed up on the day Dennis (Scheduler) assigned. Somehow the part ordered for my Escape disappeared. Today is 3/26/2018 and I have not heard anything if the new part has arrived. I am disappointed that I have to make another trip to Doenges to get this done. I was there on time for my appointment. One and half hours seems like a long time to wait for the service performed particularly since I had a firm appointment. More

time wise perfect employee very courteous and friendly. the facility was clean and spacious with comfortable seating, snacks were provided and coffee or tea.Televisions were set on news friendly channels an the facility was clean and spacious with comfortable seating, snacks were provided and coffee or tea.Televisions were set on news friendly channels and even had video cameras in the work bays nice touch. More

Toyota Corolla David was very good not pushy and got us a good deal would come back just because of him! Finance guy was kind of rude David was very good not pushy and got us a good deal would come back just because of him! Finance guy was kind of rude More

Great dealership. Josh was great to deal with. Along with the other staff. The sales manager was always “on cue” to see the progress of the deal. And thanked me se Josh was great to deal with. Along with the other staff. The sales manager was always “on cue” to see the progress of the deal. And thanked me several times. More

Fantastic customer service We made an appointment for an oil change. they got us right in, did the service and I was out of there in about a half hour. Everyone was friendly, an We made an appointment for an oil change. they got us right in, did the service and I was out of there in about a half hour. Everyone was friendly, and very helpful. More

Excellent Service in a Time of Need My wife and I recently traveled to Bartlesville, Oklahoma, on a short vacation and sight-seeing trip. While returning to town from a day spent at Wool My wife and I recently traveled to Bartlesville, Oklahoma, on a short vacation and sight-seeing trip. While returning to town from a day spent at Woolaroc Ranch, our Toyota Sienna XLE was hit by a large piece of metal debris, kicked up by the vehicle in front of us. We immediately pulled to the side of the road, removed the metal plate lodged in the lower front of our vehicle, and began to drive away. Well, the triangular warning light began to flash off and on, so we thought there might be damage to the radiator or some other essential component. We immediately went to Doenges Toyota in Bartlesville, arriving about 4:30pm. We were greeted warmly by the Service Manager, Mr. Greg Grossman. After explaining the circumstances, they went to work on the car right away. In very short order, a technician cleared the multiple warning codes while Mr. Grossman himself identified the hood-open sensor as being disconnected. After taking caring of these things, our vehicle was once again road ready, though we have some slight damage to repair on the front bumber and lower grille. We both we very impressed with the three employees of Doenges Toyota we encountered, and especially so with Mr. Grossman, the Service Manager. I would say Toyota owners in Bartlesville and the surrounding area are in very friendly and capable hands at Doenges Toyota. More

oil change fast oil change with no appointment on my Chevy truck. My truck came back clean and ready to go. Waiting room clean and the coffee was hot. fast oil change with no appointment on my Chevy truck. My truck came back clean and ready to go. Waiting room clean and the coffee was hot. More

Outstanding Experience Doenge's Ford goes out of their way to have a solid business relationship with me. I can always reach out to the service department with questions and Doenge's Ford goes out of their way to have a solid business relationship with me. I can always reach out to the service department with questions and they do a fantastic job of getting back to me with just the right amount of detail. It's obvious that they want me to have a great experience with my Ford AFTER the sale. More