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Dodge of Burnsville - Service Center

Burnsville, MN

4.8
158 Reviews

158 Reviews of Dodge of Burnsville - Service Center

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August 31, 2020

Dodge of Burnsville has always been fast and have always explained what needs to be done and have done the work in a timely manner. I will always recommend them. More

by lordtank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Dodge of Burnsville responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2020

Jerry got my battery changed, on time, etc. Nothing could be better. One word for the ownership, however. Love your inside waiting space but won't go in there during pandemic on a perfectly sunny and safe o More

by SHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : unk
Sep 01, 2020 -

Dodge of Burnsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Dodge of Burnsville! We hope to be of service to you again in the future. Take care!

August 05, 2020

Second experience We needed to use Dodge of Burnsville twice. Both times we found them to be efficient, and reasonably priced. Thank you! And thank you for the lovely More

by catherine_h56031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm so sorry, my husband picked up and I did not catch the name of the employees that he interacted with.
Aug 07, 2020 -

Dodge of Burnsville responded

Hi Catherine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 15, 2020

Fast and courteous. Got me in right away. Service was done properly. Waiting room was clean and nice. Would highly recommend to friends and family. Thanks a lot More

by johncross59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2020 -

Dodge of Burnsville responded

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dodge of Burnsville. We hope to see you soon!

June 28, 2020

Third trip in since we bought the Ram earlier this month. The AC/vent system failed this time . Fortunately the service team fixed the issue in one day. Thank you. More

by MNFam
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Dodge of Burnsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2020

We bought a new Dodge Ram Rebel and have had two service calls in the first week and a half. Both were expected (install bed liner and change out bumper), but unfortunately did not go as expected where the More

by MNFam
Recommend Dealer
No
Employees Worked With
Unknown
Jun 26, 2020 -

Dodge of Burnsville responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to Mike Nieson at 952 767-2730 when you have a chance. Thank you, and we look forward to hearing from you.

June 02, 2020

GREAT SERVICE This dealership does a great job on fixing any problem you might have with your vehicle. My wife and I have been with this dealership for many years a More

by gadde5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hannah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roullier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

Quick and easy oil change service We made an appointment to get in for an oil change very quickly, everything went smoothly. I went in a little early for the appointment and they start More

by jasonkuenzli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
April 14, 2020

I called for an appointment to fix a recall item during the corona virus pandemic. I was able to wait for the repair as it took less than an hour to complete. Even tho I didn't purchase my car there I have More

by Beeker
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

The staff at Dodge of Burnsville always does a great job...they are professional, knowledgeable and friendly. We have bought three of our vehicles there and will keep coming back! More

by jkaplan22
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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