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Dodge of Burnsville - Service Center

Burnsville, MN

4.8
158 Reviews

158 Reviews of Dodge of Burnsville - Service Center

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December 29, 2020

The service department at Dodge of Burnsville is awesome. They have done all the work on our 2011 Durango since we purchased in 2013. Thanks, and Happy New Year. Mitch More

by millmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 31, 2020 -

Dodge of Burnsville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 27, 2020

I have been dealing with Dodge of Burnsvile for 23 years now and have had the best service and support anyone could ask for. I would definitely recommend them to all. More

by Bstekly2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roullier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Saba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Nolte
Dec 28, 2020 -

Dodge of Burnsville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 11, 2020

Unhappy with inconsistencies with the tune up quotes they gave me even though they looked up my vehicle. Tried getting me to pay for something I didn't need a few years ago. More

by Rose Vay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Helminiak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Dodge of Burnsville responded

Hi Rose, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Adam Saba at 952 894-9000 your earliest convenience and we will do our best to resolve this with you. Take care!

December 09, 2020

Great work, super fast and easy. Would highly recommend for both purchasing and with service. I have referred several of my friends and co-workers already. More

by btrace3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Van Muyden
Dec 13, 2020 -

Dodge of Burnsville responded

Hi, thank you so much for your positive comments about Dodge of Burnsville! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 09, 2020

Service Rep Steve has been keeping me posted on the progress of vehicle repairs and providing helpful explanations. He has been responsive to questions and returns calls in a timely manner. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Dodge of Burnsville responded

Hi Charlie, thank you for your kind review; we are happy to pass along your comments to Steve here at Dodge of Burnsville! We hope to be of service to you again in the future. Best wishes, Dodge of Burnsville.

December 08, 2020

Big John is amazing and always gets our company MN Plumbing & Home Services Inc Taken care of we will always use Dodge of Burnsville for anything More

by MN Plumbing
Recommend Dealer
Yes
Employees Worked With
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Dodge of Burnsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2020

Great dealership really love the people here, very quick and responsive Great work had me in and out very quickly went above and beyond to take care of all of my needs for my truck I’d recommend anybody to More

by 82478swartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Green
Nov 04, 2020 -

Dodge of Burnsville responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 21, 2020

Worst experience ever, crooksSales manager got in my Worst experience ever, crooks Sales manager got in my face and I had to ask him to move away Never go to this rip off More

by Digger2925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mateo Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Irwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helminiak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roullier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Dodge of Burnsville responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Adam Saba at 952 894-9000 at your earliest convenience and we will do our best to resolve this with you.

October 19, 2020

Always great service! Steve is the best!!very knowledgeable. Explains everything that was done. Never no surprises. Trust this dealership. Very honest No service department better More

by Tom g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Dodge of Burnsville responded

Tom, we're happy you found our staff to be so supportive during your experience here at Dodge of Burnsville. We do hope we can be of assistance in the future. Take care!

September 30, 2020

I was in and out in 5 minutes, GREAT service! Jerry is always awesome to work with. They have kept me coming back for 30 years. More

by dleake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Dodge of Burnsville responded

Dleake, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

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