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Dodge of Burnsville - Service Center

Burnsville, MN

4.8
158 Reviews

158 Reviews of Dodge of Burnsville - Service Center

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June 10, 2021

Dealer diagnosed problem but parts have been extremely slow in coming. Dodge should be able to get parts shipped faster. Already have been waiting a month More

by Dorny22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Dodge of Burnsville responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Jun 13, 2021 -

Dodge of Burnsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 09, 2021

They did a fast job on oil change the last time I was there with my 1500 truck. I am more than satisfied on the result.. One rater must be so full of it rating your place 1 star. That person must be maki More

by capitanm1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mateo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roullier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Dodge of Burnsville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 13, 2021 -

Dodge of Burnsville responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 02, 2021

took my vehicle to get an oil change and rotate. had great service with Dodge Of Burnsville. I will take all my vehicles to Doge. More

by miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Courts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Varner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Saba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Dodge of Burnsville responded

Hello Miguel, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 16, 2021

This is the worst place I have ever had to deal with. I went there to get a floor mat replaced 3 times that was a recall. They called and said the part was in and guess what no part. That happened 2X. I More

by Pissed off!!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luaus
Jan 19, 2021 -

Dodge of Burnsville responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (952) 894-9000 at your earliest convenience and we will do our best to resolve this with you. Take care!

Jan 19, 2021 -

Dodge of Burnsville responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Adam Saba at 952 894-9000 to discuss this further.

January 09, 2021

I have had Great service on my cars or truck when I brought it into Dodge of Burnsville . They do a great job and it doesn't take long to have it back . More

by alsleben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Dodge of Burnsville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jan 13, 2021 -

Dodge of Burnsville responded

Hi, thank you so much for your positive comments about Dodge of Burnsville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

January 08, 2021

Typically my three worst experiences are: going to the DMV, the post office and new car dealerships. I have to say my experience with Dodge of Burnsville was truly a “breath of fresh air”! Steve, in servi More

by J. Brown Apple Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nieson
Jan 13, 2021 -

Dodge of Burnsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Dodge of Burnsville Inc

Jan 13, 2021 -

Dodge of Burnsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dodge of Burnsville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

January 06, 2021

I always use them for my service. Always timely etc!He I always use them for my service. Always timely etc! He always has a smile on his face and is very courteous to me and keeps me updated on the status More

by deanadolph55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Dodge of Burnsville responded

Hi, we are so happy to read such a great review about Dodge of Burnsville Inc! If you have any further questions, please don't hesitate to reach out!

January 05, 2021

Service was fast and fair priced. Oil change and recalls all completed within 30 minutes. No appointment required. Truck washed as part of the package. More

by RxAJax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get the guy’s name. He was too fast.
Jan 07, 2021 -

Dodge of Burnsville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 31, 2020

They all were very nice, polite and efficient. Great group of employees. They listened to my inquiries about low tire pressure and fixed it when they rotated my tires. More

by kxnordstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CAshier
Jan 04, 2021 -

Dodge of Burnsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Dodge of Burnsville Inc. We are happy to pass along your comments to the team. We hope to see you soon!

December 31, 2020

Dropped my truck off at the express lane for an oil change. Service was completed ahead of time without any issues. Great coffee in the waiting area as well! More

by Harmsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nolte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helminiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Dodge of Burnsville responded

Hello, we're happy to hear you had such a positive experience with our team! We are happy to pass along your comments to the team here at Dodge of Burnsville Inc! We hope to see you soon!

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