Dodge of Burnsville

I really felt like they cared! Thank you for making my wife’s service experience well worth her time. I believe there has been some changes and it certainly shows. My wife would com Thank you for making my wife’s service experience well worth her time. I believe there has been some changes and it certainly shows. My wife would complain about not feeling like she mattered when she would visit. The service guys acknowledged her, explained things to her and had her out in no time. Thank you for the coupons this is a perk to her continued visits. Happy Wife!! More

Very good thanks. Because im Happy with my new van and I would recommend this place to other people. Very friendly people and lots of choices on different vehicles. Because im Happy with my new van and I would recommend this place to other people. Very friendly people and lots of choices on different vehicles. More

Laid back sales approach, nice results I worked with Mike and Tab on the purchase of my 2016 Ram Crew Cab. We sat down and talked about my trade in value, and the vehicle I ended up buying. I worked with Mike and Tab on the purchase of my 2016 Ram Crew Cab. We sat down and talked about my trade in value, and the vehicle I ended up buying. No games, just straight talk and we came to a deal without going through managers etc. Usually I dread buying and selling cars, Burnsville was by far the best experience I’ve had buying a vehicle compared to many of the high pressure sales people I’ve dealt with in years past! After the sale, Mike went over all the features of the new vehicle that were different than the truck I traded in. Thanks Dodge of Burnsville! More

Finally, a positive experience with a car salesman. I recently found myself in need of a vehicle for the first time in many years. After doing a lot of comparative shopping online, i found a vehicle th I recently found myself in need of a vehicle for the first time in many years. After doing a lot of comparative shopping online, i found a vehicle that i was interested in at Dodge of Burnsville. I stopped one evening and was amazed at the inventory in the lot. I entered the dealership building and stood inside for a minute looking at the 2019 vehicles. I saw another man standing looking out at the lot. This many turned toward me and politely asked if he could be of assistance. He introduced himself as Malcom Grady. I initially didnt take him as a car salesman as my previous experiences led me to believe all/most car sales people were desperate, overly aggressive and pushy in their approach to customers. Malcom did not display amy of those attributes at all. Malcom was polite, calm, and approachable. He seemed interested in what i was looking for. As we spoke, i found Malcom clearly understood how to communicate with people, and knew the products he was hired to sell. Malcom understood this was the first "new" vehicle purchase for me in about 20 years. He presented everything in a manner that allowed me to make the decisions on my terms, while i got comfortable with the reality of having a vehicle payment again, the first time in a long time. Malcom went Above and beyond in making sure all of my questions and concerns were answered. We found Malcolm to be respectful and personable, which all seemed to come to him naturally, very much to just be part of his personality. Through all of that, Malcom earned my sale and any future car business we might have. Malcom is now my "car guy". I have already directed a friend, a die hard Ford person (why?), to Malcom. Thank you Malcom. More

Makes you feel like part of the family. In the midst of a very chaotic holiday season, I found myself needing a new car. I went in late one afternoon and I briefly explained to Malcolm what In the midst of a very chaotic holiday season, I found myself needing a new car. I went in late one afternoon and I briefly explained to Malcolm what I was looking for and he hit the nail on the head on the first test drive. In the days after he's stayed late and given me personal attention and superb service that goes over and above any of my other car purchases. I would definitely recommend my family and friends go see Malcolm at Dodge of Burnsville. More

Excellent to work with. Straight forward to deal with. Malcolm was our sales person and I will definitely go back to him in the future. He explained the features on the pickup, answered our questions, trea Malcolm was our sales person and I will definitely go back to him in the future. He explained the features on the pickup, answered our questions, treated us with the respect I appreciate and made the buying experience easy and enjoyable. We bought a quality vehicle from a quality person. Ask for Malcolm when you go to look at your next vehicle. More

Fair & Efficient Sales Experience Dave Nolte was a very friendly and experienced salesman. He had everything ready when I got there And the finance papers only took 10 minutes. Very h Dave Nolte was a very friendly and experienced salesman. He had everything ready when I got there And the finance papers only took 10 minutes. Very happy with the new truck buying experience from Dodge of Burnsville. I will be back!! More

Great customer service! Great job, very helpful! Happy to have a non shaky car.! We’ll be back for more services. Thank you for all your help Mateo. Great job, very helpful! Happy to have a non shaky car.! We’ll be back for more services. Thank you for all your help Mateo. More

A Nice Place To Bring My Business To I started my vehicle search online. Made a phone call and at that time i was helped by Evan Silver. Very helpful and a easy going person. I told him I started my vehicle search online. Made a phone call and at that time i was helped by Evan Silver. Very helpful and a easy going person. I told him what i wanted and he took the time to get Adam Saba involved with numbers,, When i did finally get to the dealership , which was because of my work schedule. Evan was in communication with me for a couple months. I got there that day and he had vehicles of which i was interested the two did have different options,, He let me take my time which i did. Adam even took the time to stop by and say hi, Evan introduced me to him and it was like he had know me for a while. I did purchase a new ram there that day . I met Mark Saba and Kramer in financing which went nice in a very timely manner. I had some items put on before i left . A week later i returned to get a block heater installed where i had met Mateo the Service Mangager on duty that day.. Just a great envirorment to be shopping . The numbers i got over the phone never changed,, just a honest place,, I wll be back definately . Jim K More

Excellent DOB is great from start to finish. Excellent customer service great service department even better sales team. great selection of vehicles. If they do DOB is great from start to finish. Excellent customer service great service department even better sales team. great selection of vehicles. If they do not have it they can get it. More