Dodge of Burnsville

“King of xxxx service” Absolutely garbage customer service. No sense of urgency. Lack of communication. Lying employees. I’ve told everyone I know to never go to this dealer Absolutely garbage customer service. No sense of urgency. Lack of communication. Lying employees. I’ve told everyone I know to never go to this dealership. More

Great staff Both Robert (in sales) and Charlie (in finance) were great to work with! They both were very personable and knowledgeable. Definitely would recommen Both Robert (in sales) and Charlie (in finance) were great to work with! They both were very personable and knowledgeable. Definitely would recommend Dodge of Burnsville!!! More

Good team Bought a used lexus here and keep coming back. Good experiences! Great service. The rose after getting the car serviced is a very nice touch. Bought a used lexus here and keep coming back. Good experiences! Great service. The rose after getting the car serviced is a very nice touch. More

Ram Purchase Mike Varner found me the vehicle I was looking for and got me a great price on the new 2019 Ram 1500. I would recommend this dealership to anyone loo Mike Varner found me the vehicle I was looking for and got me a great price on the new 2019 Ram 1500. I would recommend this dealership to anyone looking for a new ram truck. More

Jerry got my vehicle in and out quicklu I had a small repair that needed to be handled and Jerry got me scheduled ASAP- after arriving at the Deslership Jerry got me in and out very fast- Gr I had a small repair that needed to be handled and Jerry got me scheduled ASAP- after arriving at the Deslership Jerry got me in and out very fast- Great Experience. More

Extremely friendly & helpful service department While I was having my Charger’s airbag recall done, I took advantage of asking the service guys MANY questions about my car to get their professional While I was having my Charger’s airbag recall done, I took advantage of asking the service guys MANY questions about my car to get their professional advice. I felt that their honest answers will greatly help me to make an informed purchase on my next car. They could not have been more helpful & took the time to answer completely each & every question I had. I felt like they really listened to what I was looking for in my next car & helped me decide key factors (AWD, tires, ETC.) I appreciate the wonderful customer service that everyone I dealt with provided- I will definitely come back when I get my next car. THANKS! More

Dealer recall Mateo was great to work with. Explained everything that was needed and was done in a timely manner. I definitely recommend Dodge of Burnsville to any Mateo was great to work with. Explained everything that was needed and was done in a timely manner. I definitely recommend Dodge of Burnsville to anyone who needs their vehicle serviced. More

Out of State Buyer Beware I purchase my new Ram on October 26, 2018. I didn't receive my registration in my own state until January 28, 2019 after many unreturned phone calls a I purchase my new Ram on October 26, 2018. I didn't receive my registration in my own state until January 28, 2019 after many unreturned phone calls and patience on my end. I decided to go to Dodge of Burnsville because they were a little bit cheaper than my local Ram dealer. I have so much regret after all the trouble I went through. What I didn't realize is how much the lack of registration effects insurance and a loan. The frustrating part about Dodge of Burnsville is I waited about 4-6 weeks before I realized I didn't have what I should have for registration by now. I never received calls back from voicemails I left until I finally got upper management involved. I realize a lot of the delay was out of their control once we figured out the problem but I paid them to handle the registration and it took a lot of effort from me to get it done. In the end I should have paid my tax and registration myself in my own state. More

Awesome Dealership Best Dodge Dealership I have even been to. Will continue to do business with them. Have recommended them to family and friends. Will never deal with a Best Dodge Dealership I have even been to. Will continue to do business with them. Have recommended them to family and friends. Will never deal with another dealership. More

Excellent Malcolm worked had to find us the truck we wanted and then to get the deal done. Very professional and responsive. We highly recommend him. Malcolm worked had to find us the truck we wanted and then to get the deal done. Very professional and responsive. We highly recommend him. More