Dodge of Burnsville

Excellent service. Steve was very helpful and kept me informed throughout the process. Mike the service manager walked me to the cashier and reviewed the work with me. Thanks again for the excellent ser informed throughout the process. Mike the service manager walked me to the cashier and reviewed the work with me. Thanks again for the excellent service. More

Had my oil changed. Love the drive up Service no appointment needed. Excellent Service! Very friendly! Totally recommend! appointment needed. Excellent Service! Very friendly! Totally recommend! More

Excellent service, great prices. Everyone was very nice and attentive to my needs. Will definitely shop there again. and attentive to my needs. Will definitely shop there again. More

Best in Town. Go to the King of Ram. They will help you with all your needs with all your needs More

We had an Amazing purchase experience at Dodge of Burnsville in October 2021 Bought a sight unseen 2021 vehicle from their website. Robert did a detailed Facetime video inspection to show me every Burnsville in October 2021 Bought a sight unseen 2021 vehicle from their website. Robert did a detailed Facetime video inspection to show me every surface inside and out as well as the options. Car was financed, detailed, delivered to our home in WI with a full tank of gas and new license plates on the date and time requested. All of this took place over 3 days. They get five starts for vehicle selection, pricing, customer service from the sales, finance and delivery teams. Thanks guys. We will be back to do business again. Margaret & John More

Loved working with Jon. He made everything easy and really worked with me and my budget. really worked with me and my budget. More

I found that they had a good variety of vehicles. But I went there to possible trade my vehicle in, and was very disappointed. It took half an hour for anyone to notice me in the building. And when I got m went there to possible trade my vehicle in, and was very disappointed. It took half an hour for anyone to notice me in the building. And when I got my trade value, I took it as kind of a slap in the face at what they priced it. There were a couple things wrong with the vehicle I wanted so they were going to check it out and call me back. That was a couple weeks ago and I've heard nothing. More

Made an appointment online to buy a Ram 1500. First person I met said they would find the person, just left me and never came back. Finally someone approached me but was working with another customer person I met said they would find the person, just left me and never came back. Finally someone approached me but was working with another customer so was ignore most of the time. Told them I wanted to buy the truck on the showroom floor, said they wouldn't take it off the floor but I could drive one similar. Which I did. More waiting. Finally looked at my trade and tried to low ball me on it. Got twice the amount for the trade on identical truck at another dealer the next day. Which I purchased. Looked at 8 dealerships in person or online this was the only one to charge for locking lug nuts because they are evidently in a bad neighborhood and must have had problems with people stealing tires from their lot. Not sure why customer has to pay for their anti-theft lost control. More

Chuck in servicing is a Rockstar! Truck was serviced, cleaned and booked in for warranty the following week! Pricing for new tires added to the documentation for review later (no pressure tactics) Even o cleaned and booked in for warranty the following week! Pricing for new tires added to the documentation for review later (no pressure tactics) Even offered to buy a soda! More

Have been taking our 2011 Durango to Dodge of Burnsville for about 7 years and have never been disappointed. The service team over there is great. for about 7 years and have never been disappointed. The service team over there is great. More