Dodge of Burnsville

Attentive professional service and staff, had my brakes and rotors replace and vehicle is braking much better!! and rotors replace and vehicle is braking much better!! More

Overall I have been very happy with the service I get at Dodge of Burnsville. They address my concerns and fix the issues the first time around! Dodge of Burnsville. They address my concerns and fix the issues the first time around! More

Got an oil change on Saturday was able to use one of my coupons and got my truck washed as well. We were in/out within the hour. Best experience ever. coupons and got my truck washed as well. We were in/out within the hour. Best experience ever. More

Paid for paint protection, paint cracked, service center said we won't cover it would you like the phone number to Maaco? Horrible customer service all around, truck was supposed to be detailed, still trash said we won't cover it would you like the phone number to Maaco? Horrible customer service all around, truck was supposed to be detailed, still trash, and spilled beverages inside upon pick up. More

Needed to get an oil change and refuse to go anywhere else as I bought my vehicle from Dodge of Burnsville just last year. Called John Quinn the night before to see if I needed an appointment and he said else as I bought my vehicle from Dodge of Burnsville just last year. Called John Quinn the night before to see if I needed an appointment and he said bring it right on in no appointment needed. Anytime I have any questions or concerns I call John and he answers and is so kind and gives the best customer service ever! He truly cares! My Boston guy! I pulled into the service area, got out walked in and a gentleman was busy helping another customer so I waited at the desk. He comes in and says are you Ashley? Sure am! How did you know? John let me know you would be stopping by. He took my keys and directed me to the customer waiting lounge. The service guy was very kind and attentive but I didnt catch his name. John came out not too long after with a big smile and sat down with me to go over my questions I had for him and to check in. Got my questions answered and John even took my car for a wash after it was serviced. Dodge of Burnsville is lucky to have such a great employee. He really cares about his customers and how he treats me everytime I need to stop in shows. Above and beyond everytime. Thank you John for the exceptional customer service!!! I won't ever go anywhere else. More

I trust this dealership to answer all my questions and take care of both my chargers. They know more about their products than some of the other places that only seem interested in taking advantage of peo take care of both my chargers. They know more about their products than some of the other places that only seem interested in taking advantage of people. More

Great communication. Very responsive to my needs paid close attention to my request. extremely friendly and helpful. Was able to leave with plates and not have to wait to Very responsive to my needs paid close attention to my request. extremely friendly and helpful. Was able to leave with plates and not have to wait to get them from the DMV wonderful experience. More

Very efficient and know what they are doing. Very caring and kind. They follow up to make sure you are satisfied. Very caring and kind. They follow up to make sure you are satisfied. More

They very quick and efficient with my oil change and tire rotations I just dropped in and I didn’t have an appointment. rotations I just dropped in and I didn’t have an appointment. More

Dodge of Burnsville was able to track down issues noted when dropped off in a timely manner and communicated well throughout the process when dropped off in a timely manner and communicated well throughout the process More