Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Great dealership. Great service.. This dealership truly goes above and beyond for excellent service..They have a great service dept and they got my oil change done in a timely manner. This dealership truly goes above and beyond for excellent service..They have a great service dept and they got my oil change done in a timely manner. More

Outstanding Staff & Service. We put Our warranty to work & what an amazing job They did. We were given a rental Jeep [ Cherokee Latitude ] while They worked on Our Jeep Libeety. E We put Our warranty to work & what an amazing job They did. We were given a rental Jeep [ Cherokee Latitude ] while They worked on Our Jeep Libeety. Everyone was so nice.Ray & Margie H. More

Great Customer Service I bring in my vehicle for routine maintenance. Everyone is awesome. Always quick service without skipping out on quality work. Will contine to do busi I bring in my vehicle for routine maintenance. Everyone is awesome. Always quick service without skipping out on quality work. Will contine to do business here! More

Love my dealership I was in a car accident in February, and my axial was replaced by an Auto Shop. I continued to have problems, and decided to take my car to my dealers I was in a car accident in February, and my axial was replaced by an Auto Shop. I continued to have problems, and decided to take my car to my dealership, instead of the Body shop my insurance company wanted me to take my car to. Jason and his service crew found the problem that the “insurance Adjuster” and the previous body shop manager “missed”. Now I can drive my car with confidence not fear!! More

Great service! Great service, quick check in. Waiting room is alway clean and I'm alway texted to see if I need anything. Wait was reasonable, great place! Great service, quick check in. Waiting room is alway clean and I'm alway texted to see if I need anything. Wait was reasonable, great place! More

Good fast service Good location for the dealership with restaurants and shopping in walking distance. Oil service was fast and Stephanie was great. Thank you, I'll be Good location for the dealership with restaurants and shopping in walking distance. Oil service was fast and Stephanie was great. Thank you, I'll be seeing you soon. More

Great service! Purchased new two years ago. Sales rep, Keith Miles, was very knowledgeable and helpful. Have been servicing since at the dealership. Recent servic Purchased new two years ago. Sales rep, Keith Miles, was very knowledgeable and helpful. Have been servicing since at the dealership. Recent service was handled by Jason who made the experience great from start to finish. Highly recommend! More

WoodWorks by Ron Mari/Van Maintenance Check Engine light came on /I called Stephanie , My service adviser,she told me to bring it in next morning first thing. As usual I showed up at 7;30 Check Engine light came on /I called Stephanie , My service adviser,she told me to bring it in next morning first thing. As usual I showed up at 7;30 AM ,Stephanie checked me in and got my van to Tommy the sprinter tech first at 8;00. Tommy diagnosed the problem, a warranty covered issue ,Stephanie ordered my parts , Tommy told me it was safe to drive and I was out back to work before 9:00 AM. Three days later Donna called me that my parts were in and I Scheduled a date for the repair. I've been having all my repairs done at Dodge Chrysler of Winter Haven since 2005. I'm in early if I need a ride back to my shop I get it,if The van needs to stay over night I get a rental and the team gets me back to work asap. I can't say enough about the team , Stephanie , Donna & Tommy ,the mechanic. I can trust that my business vehicle is in good hands! Thank You for all the good work! More

I felt like an annoyance Poor customer service and required multiple trips to get warranty repair. Worst customer service I have had for warranty service. I interrupted lun Poor customer service and required multiple trips to get warranty repair. Worst customer service I have had for warranty service. I interrupted lunch when they were open. Was quickly assessed and told the warranty part would be ordered. I asked if she wanted my name and she opened the computer and then took my information. I suspected she did not have the part identified and when I returned weeks later (no call back) the wrong part was received. Back again later and finally the seal was installed. More

RAM 3500 Repair I had an issue arise with my 2015 RAM 3500 while I was driving from Indiana to Florida. The message on the the dash indicated that the ETC (Electronic I had an issue arise with my 2015 RAM 3500 while I was driving from Indiana to Florida. The message on the the dash indicated that the ETC (Electronic Throttle Control) was malfunctioning. The problem cause my truck to stall out 4 times, as i nursed it to my destination. Once back in Florida, I called Dodge Chrysler Jeep RAM of Winter Haven at 8AM Monday morning to schedule an appointment. They got me in the same day, diagnosed the problem, and got the parts on the way. My service advisor, Stephanie, kept me informed every step of the way. They kept the cost of repair as reasonable as they could, while still getting my truck back on the road as soon as possible. I would highly recommend them for expert service. Thank you, everyone at DCJR of Winter Haven! Kevin Carver, Auburndale, Fl. More