Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Discussed the problems I was having with the car. The issues were taken care of by the service department quickly and efficiently and our service advisor was friendly and professional. It was a very goo issues were taken care of by the service department quickly and efficiently and our service advisor was friendly and professional. It was a very good experience!! More

Got same day appt and all went well. Kept me fully informed. Took a test drive before giving it back ! Drives like new and came back clean informed. Took a test drive before giving it back ! Drives like new and came back clean More

Always love this place! They make my service appointments easy and having me back out in no time! I will always have my service done here! easy and having me back out in no time! I will always have my service done here! More

Very professional and courteous! The were very knowledgeable and explained in detail what my Jeep needed and they worked with me on the price! Will definitely use again for my maintenance needs! knowledgeable and explained in detail what my Jeep needed and they worked with me on the price! Will definitely use again for my maintenance needs! More

Good dealership. However , I was disappointed about having been put on hold for 15 minutes while checking on the status of my vehicle,and I had to re dial to get a person to talk to me. I was no satis having been put on hold for 15 minutes while checking on the status of my vehicle,and I had to re dial to get a person to talk to me. I was no satisfied with the service person answer about the status of my brakes..very vague answer and the inspection not reflected on the paperwork More

Made me feel like I was important to them informed me of what was wrong with the car and how long it would take to do what was wrong with the car and how long it would take to do More

Always the best services ‼️Friendly, courteous and above Always the best services ‼️ Friendly, courteous and above all Knowledgeable. Thanks 😁 I've been doing business with these fine people for many yea Always the best services ‼️ Friendly, courteous and above all Knowledgeable. Thanks 😁 I've been doing business with these fine people for many years now Mr.Tuttle Retired: Jefferson North Assembly Plant. 03/01/1994 More

This dealership went above and beyond. They give you some space and no hassle or horasment. They made me fill contactable where at many other dealers you feel rushed or even bothered. The professional some space and no hassle or horasment. They made me fill contactable where at many other dealers you feel rushed or even bothered. The professionalism is first class. More

Poor service I took my car to dodge of Winterhaven about six months ago because my passenger side front door panel bus coming on glued from the door. Service manag I took my car to dodge of Winterhaven about six months ago because my passenger side front door panel bus coming on glued from the door. Service manager came out and looked at it and then went and got a service person from the back who also looked at it and stayed at a whole door panel need to be ordered. The service manager took a picture of my den and told me he would order the part and they would call me when it came in. Call back two months later part will be in in six more weeks. Call back another two weeks later oh they’re on backorder it’ll be in will call. Call back two days ago to find out the part was never ordered and they were lying to me over the phone when they told me it would be in February and then again in six months two months later. The service person that answered the phone Frank was very kind and ordered the part for me and sent me an email confirmation that the part has been ordered. I asked him to speak to the service manager so I can report the problems I had. The service manager was not in but I was assured that Shay Parish,, the service manager would get back to me as soon as he came back in. They have my cell phone number and my landline. Needless to say I got the runaround again and never got the phone call that evening from the service manager. Wake up the next day did I get a call? Absolutely not. We have been buying Dodge for 20 years and never had this problem up north where we come from originally. Down here in Florida we cannot get a straight answer his service sucks and the service sucks. Very disappointed will not ever go to dodge of Winter Haven again. More

I can’t believe after buying 4 new tires and a week later I have a tire with a defect they would charge me $27 dollars for labor and make me wait for 3 hrs to put a new tire on. I have a tire with a defect they would charge me $27 dollars for labor and make me wait for 3 hrs to put a new tire on. More