Dodd RV of the Peninsula

Awesome Staff in Yorktown!! We have purchased many campers in our time and always remain loyal to the business that treats you right. Since our last camper place went out of bus We have purchased many campers in our time and always remain loyal to the business that treats you right. Since our last camper place went out of business we were in the market for a new dealership to do long term business with. We are from Elizabeth City,NC and traveled all over as well as searched the internet for quite a while. Once we got to our farthest destination ~ we stumbled upon Tina and the rest is history. She really went out of her way to find us that perfect camper. At one point, because of our limitation in towing ~ she recommended that we go the the Portsmouth location to check out one that they had. To our disappointment, we did not receive the same greeting as in Yorktown. The young lady seemed rather irritated with the referral and only pointed out the camper and went on her way. With that being said ~ we had made up our minds that we would not be dealing with this particular dealership. After looking at several more dealerships, my husband and I both decided that the best place for us would be Dodd RV in Yorktown, VA! We even went as far as getting another vehicle so that we could be sure to tow something off of that lot. Thanks Tina, and all the other staff for such a warm welcome and wonderful experience. We will be sure to recommend the Dodd RV located in Yorktown, VA. Your friends in North Carolina, Audrey & Lane Fox More

Great first time RV purchase experience! The entire staff was very friendly, knowledgeable and professional, but not pushy. We were allowed to look at any of the products on the lot at our l The entire staff was very friendly, knowledgeable and professional, but not pushy. We were allowed to look at any of the products on the lot at our leisure and when we had narrowed our interests, Tina Dew was there to answer all of our questions. This was our first RV buying experience and everyone we dealt with made us feel comfortable and welcome. We would definitely recommend this dealership to anyone considering the purchase of an RV. More

Best Service Ever We were having an electrical problem in our fifth wheel and stopped in for assistance. While making an appointment, Joey over heard our conversation. We were having an electrical problem in our fifth wheel and stopped in for assistance. While making an appointment, Joey over heard our conversation. He offered to take a quick look right there in the parking lot. In less than one minute he located the problem and called for the part. He installed the part in less than ten minutes and we were on our way. We have never received this kind of A1 service anywhere. You can't ask for a better group of people! Thank you Joey for going above and beyond. You have earned our respect and gained a loyal customer for Dodd RV of the Peninsula. More

First Time Buyers This was the first camper my husband and I have bought. I must say everyone we encountered at Dodd RV from the time we were just looking, to the time This was the first camper my husband and I have bought. I must say everyone we encountered at Dodd RV from the time we were just looking, to the time we finally made a decision to buy, went above and beyond making us feel comfortable. While negotiating the price of the camper there was one sticking point (568) which could have broken the deal. But due to negotiations in other areas and the professional demeanor of the gentlemen in the office (Greg and Arnold) a deal was made. When we went to pick up the camper Greg and Arnold stayed well past closing time in order to finalize the paperwork and answer our never-ending questions. Never one time did they try to rush us out the door; instead, they were very professional and helpful. Arnold has a wonderful sense of humor and puts you right at ease. Both Greg and Arnold made sure we were ready to begin our new journey with our new camper. Thank you to all the wonderful folks who worked with us at Dodd RV to make this a memorable experience. More

Welcoming, professional, and knowledgeable!!! This was mine and my wife's first camper. From the moment we walked in and were greeted with fresh baked cookies, to the moment we were walking out t This was mine and my wife's first camper. From the moment we walked in and were greeted with fresh baked cookies, to the moment we were walking out to drive our new camper away our experience was second to none. Tina and Mike in sales were great. Tina showed us a few campers that were suitable for our family's needs. She was very knowledgable about each unit she showed us. She was very funny and never tried to push anything on us. Mike in sales was also always more than willing to assist us when Tina was busy. Tina and Mike really made us feel like family. Dan (the new service guy), Joey, and Ricky in service did an excellent job on the walk through and took the time to make sure I knew how to operate everything. They literally took about 1.5 hours and and went over everything inside and out. We also left our truck with them so they could install our weight distribution and sway control hitch while we went inside to do paperwork, visit the accessory store, and eat a couple more cookies. Dan did most of the walk through with Joey and Ricky shadowing him because he was new. Dan did a great job. Our final part of our experience at Dodd RV on the Peninsula was with Arnold Smith in finance. He was very professional and good at his job because we swore up and down we were not going to buy an extended warranty. Trust me! Buy the five or six year, it's worth it. When we were finished inside and walked outside they had the hitch hooked up, camper hooked up and everything ready to go. They really do make you feel like part of the Dodd RV family throughout your entire experience. More

Great service department Dodd's service department, and Joey Lawrence in particular, went well beyond the normal level of service. He brought two new starting batteries to my Dodd's service department, and Joey Lawrence in particular, went well beyond the normal level of service. He brought two new starting batteries to my home and rescued my RV - even installed them himself. And did it all the same day he learned of my problem.. More

Repeat customer I drive past 2 other RV dealers to continue my RV buying experience with Dodd. Scott and the members of his team go the extra mile to ensure the enti I drive past 2 other RV dealers to continue my RV buying experience with Dodd. Scott and the members of his team go the extra mile to ensure the entire experience is pleasant and professional. I have always been able to find the RV to meet my needs at a reasonable price. I have purchased 3 RV's so far and my extended family has also bought from Dodd. If my camping needs change again I will again return to Dodd. The offering and aroma of fresh baked cookies is a bonus! More

We bought a used rv the Dodd staff helped to make this a great experience. I We found the unit we wanted and they were willing to make it happen Though not one of the the Dodd staff helped to make this a great experience. I We found the unit we wanted and they were willing to make it happen Though not one of the big dealers, their inventory is quite varied More

outstanding customer service You get a warm feeling inside when dealing with this organization. They remind you of Church, being ushered in and welcomed at the front door. The com You get a warm feeling inside when dealing with this organization. They remind you of Church, being ushered in and welcomed at the front door. The complete staff were nice, friendly, and professional. Everyone was well trained in their department and knew their job. I recommend Dodd RV Sales to anyone that wants to be a First time owner of a New or Used RV. Two thumbs up. A plus Mark Green Hampton Virginia More

Excellent Service The night before we were leaving on our 1st major RV vacation, I had a problem with my water pump in my class c motorhome. I called Joey in the servi The night before we were leaving on our 1st major RV vacation, I had a problem with my water pump in my class c motorhome. I called Joey in the service dept. We did troubleshot over the phone. I was told to come in early the next morning and he was waiting for me. Aided by Ricky and Chief they quickly found the problem and replaced the pump. The last thing Joey said to me was call him and let him know everything was still ok on my trip. The customer service that I received was the best and withput hesitation I would recommend the service dept. More