Dodd RV of the Peninsula

Absolutely Outstanding Buying Experience I cannot say enough positive words about our experience in buying our first Travel Trailer from Dodd RV of the Peninsula. From the first day meeting I cannot say enough positive words about our experience in buying our first Travel Trailer from Dodd RV of the Peninsula. From the first day meeting Tina Dew when we were shopping to the time I drove it off the lot. Everyone we dealt with during the buying experience made us feel comfortable, took their time to accommodate us and make sure we understood and were comfortable with everything. My wife and I can't express how much we felt that the entire team really cared about delivering top-notched service and about us! You can guaranty that when it comes time to upgrade, we will return to Dodd. More

Awesome experience buying my 3rd Travel Trailer Great dealing with Dodd RV! Very friendly staff and ready to answer any questions. I look forward to taking our new trailer back for maintenance and s Great dealing with Dodd RV! Very friendly staff and ready to answer any questions. I look forward to taking our new trailer back for maintenance and service. More

Getting our RV on the Road We bought a used Class C Motor Home and took it to Dodd RV in Yorktown to be checked over to make sure everything works the way it should. Melissa and We bought a used Class C Motor Home and took it to Dodd RV in Yorktown to be checked over to make sure everything works the way it should. Melissa and Joey were wonderful in answering all of our "stupid" questions. This is our first RV and we are first time campers, so all of this is new to us. The atmosphere at Dodd is what will keep us coming back. Every person we came in contact with was friendly and helpful and made us feel very comfortable. Thanks Melissa and Joey it was a pleasure working with you. More

Wonderful Service What a breath of fresh air Dodd RV and Melissa Grace are...I called the place I bought my RV from and got the run around...called Dodd RV, spoke with What a breath of fresh air Dodd RV and Melissa Grace are...I called the place I bought my RV from and got the run around...called Dodd RV, spoke with Melissa...she practically diagnosed my problem over the phone. She set up an appointment to bring the RV in...over the next couple of weeks, the staff found issues and called to discuss. Each issue was real, service was performed..another problem avoided. I am so happy with the service I received from them...that is where I will buy my next RV. More

Exceptional experience with Dodd RV Exceptional service from the entire staff. They exceeded our expectations and handled all our needs and requests promptly and professionally. Refreshi Exceptional service from the entire staff. They exceeded our expectations and handled all our needs and requests promptly and professionally. Refreshing to know a dealership like this exists. More

NO HASSLES!! First time RV'ers though not first time lookers!! Compared to other dealerships we have been to we noticed an immediate difference with Dodd!! From th First time RV'ers though not first time lookers!! Compared to other dealerships we have been to we noticed an immediate difference with Dodd!! From the time we entered the lot, to the time we decided to buy there was ZERO hassle!! Our Family (with 3 young boys) was able to come in and feel at home. Greg answered any questions we had, let us wander the lot and showed us whatever we wanted to look at and was not attached to our hips or overbearing. Delivery day went exceptionally smooth! Arnold was quick and thorough with the paperwork and didn't smooth talk or add pressure to add on additional costs. Pete in Service took all the time we needed for our initial walk through and explained all amenities in detail. Cindie was super knowledgeable and helpful in explaining all parts and took the time to walk thru all isles with us, and like Arnold she did not pressure in any way to purchase any additional items. Overall, we can't say enough just how impressed we were with this dealership. Anytime we can we will definitely give our referral to Dodd RV!! More

A++ Service As a first time RV’er, I’m discovering all the “little things” that can go wrong on your new RV and make you question your decision to join the RV com As a first time RV’er, I’m discovering all the “little things” that can go wrong on your new RV and make you question your decision to join the RV community. On the other hand, I’m also discovering that a first class service department that professionally and courteously addresses those “little problems” can reverse that doubt and make your RV experience all that you wanted it to be. That is definitely the case with Joey L. and Melissa G. at Dodd RV. Notwithstanding the need for RV service in in the first place (that’s another discussion for quality control at the manufacturer), every aspect of my service visits has been exemplary. Getting an appointment is easy and convenient. Then Joey and Melissa honestly listen to your requests, walk around your rig with you, and then let you know what they think will be done with an anticipated timeframe. If they don’t know, they say so…no BS’ing. After that, they keep you updated on the status of your service and then work with you for a convenient pickup date. When you pick up, they go over exactly what service was completed, the cost breakout, and what you can do, if anything, to prevent other similar issues. What is really impressive is their genuine effort to “make it right.” They work through warranty coverage and just good ol’ common sense (“that shouldn’t be doing that”) because they truly want the customer to be happy. Hopefully, I won’t visit them too often, but when the need arises, I won’t hesitate to visit Dodd RV Service…Joey and Melissa are top notch people and run a top notch service department. I’d recommend Dodd RV to anyone. More

2014 used Crusader 5th wheel purchase We met Greg on our first visit to the dealership. He was very helpful showing several units. Greg helped us narrow the choice down to a new tow behind We met Greg on our first visit to the dealership. He was very helpful showing several units. Greg helped us narrow the choice down to a new tow behind and a couple of used 5th wheels. When we finally decided on the 2014 Crusader, he made all of the arrangements to have the hitch installed on our truck. The day we picked up our unit did not go as planned. The delay was definitely necessary. The AC on our trailer did not check out properly so our delivery was delayed until a new AC unit could be delivered to Dodd RV. Going this extra mile to make sure sure we received a ready to camp unit. Neither my wife nor myself are new to the RV scene as each of us have previously dealt with other dealers so this level of service was unexpected. More

Slide Adjustment We brought our 2014 Coachman Catalina to Dodd for a slide adjustment. We did not buy our RV from Dodd but we know from past experience that their ser We brought our 2014 Coachman Catalina to Dodd for a slide adjustment. We did not buy our RV from Dodd but we know from past experience that their service department is by far the best on the Peninsula. Melissa and Joey are always professional and friendly. We never feel rushed and they always take the extra time to answer any questions. When it's time to pick it up, they always review the repairs with us so we know exactly what has been done to our RV. Dodd will always have our business for RV service and our next new RV purchase will be at Dodd. More

Quality Service From the minute I walked in the door and was greeted by the receptionist I knew I was in the right place. She took me to see Greg, who would become my From the minute I walked in the door and was greeted by the receptionist I knew I was in the right place. She took me to see Greg, who would become my salesman. He did not pressure me in any way. I asked him for a price list on used RV's and he was more than happy to comply with my request. He told me to take it home and look over the prices and come back and see him. Unfortunately I was not able to get back until the following Wednesday which was his day off. I met with Tina Dew who showed me the three campers I was interested in. When i was through looking the over I made a selection and she assisted in doing the paperwork. She told me upfront that Greg would get the credit for the sale since he was the person I saw first. I was always treated with respect and with professionalism not found in many places these days. It was a pleasure to do business with this dealership. I would recommend Dodd's to anyone interested in making a good deal on a camper or RV. More