Dodd RV of the Peninsula
Yorktown, VA
Hours
Sales/Showroom
Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
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Good, very unorganized at closing Loved Tina, very helpful. Finance information thorough and helpful. But after that things went down hill. We were told randy would do our walk through Loved Tina, very helpful. Finance information thorough and helpful. But after that things went down hill. We were told randy would do our walk through of the camper but we never met randy, blain stepped in and did the walk through. He was knowledgeable and helpful. Before we bought our camper we asked the the pantry door to be put back on and for the camper to be de-winterized. None of which was done. They just took another pantry door from some other camper and then de-winterized it while we waited. We were give someone else's keys for another camper so luckily it was caught. Then we were supposed to have rob do the parts walk through. But we never met rob instead mike had to help us out which he said he doesn't usually do. We were then told we have a $130 gift card and when questioned it was another misunderstanding. I just felt things were very unorganized and makes me nervous if anything was missed or messed up. Guess we'll just have to see More
Exceptional First off let me offer an apology to all of the wonderful people at there dealership that helped me for taking so long to write this review. In Novemb First off let me offer an apology to all of the wonderful people at there dealership that helped me for taking so long to write this review. In November of 2016 while traveling from Vermont to Florida down 95 just north of Richmond VA, an 18 wheel truck took off our Passenger side mirror and just barely missed the side of our Motor-home by inches. When we arrived at Yorktown Thursday evening it was to late to do anything about it. So first thing Friday Morning I drove down to the dealership and talked to Mike Queen as this was an item that they don't normally carry in stock he started calling around to find a replacement he called the Thor Company the manufacture of the motor-home only to find out that they were all on Thanksgiving break undaunted he keep calling until he was able to get someone and have the item shipped unfortunately even though overnight delivery was paid for it was not shipped until Monday and arrived late Wednesday prior to Thanksgiving to late to install. However Joey Lawrence and Melissa Grace made sure that first thing Friday Morning My mirror was installed even tho the were working with a Holiday shortened staff. The job was completed professionally and quickly a were big thank you to all involved. PS if you are involved in an accident on the interstate in Virginia do not expect the State Police to respond unless there in a fatality. More
Best of both worlds - knowledgeable and low pressure We purchased our first RV motorhome from Dodd and are very happy with them. We went to multiple RV shows; talked to many dealers and visited 3 dealer We purchased our first RV motorhome from Dodd and are very happy with them. We went to multiple RV shows; talked to many dealers and visited 3 dealerships before selecting Dodd. The other dealers were high pressure and clueless about other Thor models. Greg and manager Mike were great. They showed us a range of models that would fit our lifestyle and when the time came, gave us a fair price. Even the business office process was low key (the worst part of buying a car !!!). Their parts store is relatively small but have a very knowledgeable guy there that can answer almost any question. So Dodd is the best in my opinion and would not hesitate to recommend them. More
excellent W'e did not come to terms with the unit we tried to purchase. In fairness to Dodd's we we comparing a new 2017 and a new 2016 model. It came down to W'e did not come to terms with the unit we tried to purchase. In fairness to Dodd's we we comparing a new 2017 and a new 2016 model. It came down to cost and the 2016 fit our budget best. Shane Slavnik was our contact person. Shane was prompt and timely with response to my questions.and showed exceptional knowledge of the product he was selling. I never felt pressured. If the 2017 had fit our budget there would be no doubt we would purchase from Dodd RV. More
Grand Design Imagine 2150 purchase Everyone at the dealership made us feel comfortable. There was no pressure put on us to buy. Once we decided to purchase our travel trailer everythi Everyone at the dealership made us feel comfortable. There was no pressure put on us to buy. Once we decided to purchase our travel trailer everything went like clockwork. The financing process, trade and delivery process all went smoothly. More
Best RV Service It is hard to find good service for RV repair/warranty work. Dodd RV went above and beyond to give us great service. Melissa was awesome and answere It is hard to find good service for RV repair/warranty work. Dodd RV went above and beyond to give us great service. Melissa was awesome and answered questions with knowledge. It is great working with people who know what they are doing. I was there for warranty work on our Passport. More
Everbody friendly and helpful The staff were excellent. They set up my hitch while we finished paperwork, then gave us a very in depth walk thru of trailer. Parts helped us get th The staff were excellent. They set up my hitch while we finished paperwork, then gave us a very in depth walk thru of trailer. Parts helped us get the essentials so we could be ready for our 1st trip the next week. Service went out of their way to install MAXAIR vent covers before we left so I wouldn't have to make the 50 mile one way trip back later to get them installed. Life time warranty was also a great sales point. More
Excellent! We had an excellent experience with our purchase of a new travel trailer at Dodd RV. Representatives of sales, finance, and service were wonderful to We had an excellent experience with our purchase of a new travel trailer at Dodd RV. Representatives of sales, finance, and service were wonderful to deal with. More
Used like new Bought a used 2015 A-Liner and got everything I was looking for in a camper and dealership. From the cookies at the front door to the help hooking up Bought a used 2015 A-Liner and got everything I was looking for in a camper and dealership. From the cookies at the front door to the help hooking up to my truck. A wonderful experience! Scott Hudgins answered my questions and helped with everything from beginning to end. I wouldn't buy from anywhere or anyone else. More
Great Staff, great service. This is the second time I've worked with Dodd RV in Yorktown. They have been fantastic both times, everything from looking at the RVs initially, trad This is the second time I've worked with Dodd RV in Yorktown. They have been fantastic both times, everything from looking at the RVs initially, trading in my old one, financing, to the walk through on the RV before it goes out the door. Scott never tried to get me to look at RVs that were out of my price range or comfort zone. Arnold was super to work with on financing, and Pete was extremely knowledgeable on the actual RV, he didn't rush the showing, and made sure I was comfortable with everything. Scott, ensured that not only was I happy with the RV, but that I had all the appropriate gear to drive it safely, and to care for it. More