Dodd RV of the Peninsula

Terrific 1st Time RV Purchase Experience! We were in the market to purchase a small toyhauler RV and visited the known RV dealerships within a 40 mile radius of where we reside in Newport News We were in the market to purchase a small toyhauler RV and visited the known RV dealerships within a 40 mile radius of where we reside in Newport News. We saved Dodd RV in Yorktown as our last stop, and needless to say, everything happens for very good reasons! We had the opportunity to gain some education through first researching online over the course of several weeks and then decided to make a decision. I had been waiting for about 15 years to talk my husband into getting an RV, so I had to find the right balance for both of us. Once we arrived at Dodd RV, we were immediately greeted by the General Manager, Michael McNeil, who took the time to show us different RV's which would meet the requirements we had in mind. We were then paired with one of the sales staff members, Scott Hudgins, who treated us extremely well and was equally as helpful. We enjoyed talking with the finance manager, Arnold Smith, who was extremely nice, very informative, and had a really easy-going personality. We never felt pressured by anyone at Dodd RV and in fact we were constantly reminded that if we ever had any questions in the future about our RV or needed help with anything, to feel free to call them or stop by any time. We certainly appreciated the introductory walk-through of our new RV and everything was well explained by the service technician on 6/30/17 (regretfully, I can't recall his name). We felt very welcome, at ease, and very much "at home" being at Dodd RV. I look forward to staying in touch with the folks at Dodd RV! More

Wonderful Tina Is a great sales person and a great person she made are purchase experience easy and fun . I want to thank every one at Dodd rv . Especially Tin Tina Is a great sales person and a great person she made are purchase experience easy and fun . I want to thank every one at Dodd rv . Especially Tina More

Great customer service Would recommend this dealership to anyone. Very nice people to work with. Even though I purchased used Waverunners from them, if I every want to purch Would recommend this dealership to anyone. Very nice people to work with. Even though I purchased used Waverunners from them, if I every want to purchase a RV they would be the dealership I would buy from. More

Best Experience EVER! Love, Love, Love our new Coach!!! We couldn't be happier with our new Tiffin Phaeton! The sales, service and management staff went above and beyond t Love, Love, Love our new Coach!!! We couldn't be happier with our new Tiffin Phaeton! The sales, service and management staff went above and beyond to make sure we were comfortable and well taken care of. They made us feel like we were part of their family. This is by far the best experience we've ever had purchasing an RV. We have already recommended this dealership to at least 4 of our fellow RVers. This will be the ONLY dealership we will go to if we ever decide to trade-in. Oh, and congratulations on becoming a Tiffin Dealer!! Great accomplishment and fantastic product! Thank you for making the entire process seamless and enjoyable :-) D & D Travis More

Wonderful Experience! Felt like family! Through the entire process everyone was patient and addressed all of our concerns promptly. We did not come across anyone at the dea Felt like family! Through the entire process everyone was patient and addressed all of our concerns promptly. We did not come across anyone at the dealership that did not have a smiling face. Such a wonderful experience and highly recommend to anyone in search of any type of RV. More

WE ARE ON OUR WAY Just purchased a 2017 Georgetown Xl, we upgraded from 2009 Coachman and headed to see family and friends all over. Thank you for the no hassle sales a Just purchased a 2017 Georgetown Xl, we upgraded from 2009 Coachman and headed to see family and friends all over. Thank you for the no hassle sales and the variety of RVs' to choose from. More

Feels like family here Went shopping for my first RV found my dream RV instead. This place has very nice fifth wheel haulers and a wife variety of campers to look at. Didn' Went shopping for my first RV found my dream RV instead. This place has very nice fifth wheel haulers and a wife variety of campers to look at. Didn't feel pushed to get anything and I definitely like coming here. More

Left in the cold We purchased a brand new travel trailer in February 2016. The unit has had continual issues. It has been back to the manufacture in Indiana. Dodd did We purchased a brand new travel trailer in February 2016. The unit has had continual issues. It has been back to the manufacture in Indiana. Dodd did handle some issues under warranty, but they were done poorly. We were miss lead by the sales person, then the service manager basically told us if we're not happy go somewhere else. The owner seems not to care, even though we purchased from them because I knew them growing up. We are now dealing with the manufacture on our own. And having to file a lemon law case against the manufacture. It is so disheartening to be left with no support from the deaker with a trailer that is falling apart after 1 year. Thanks for that response. I don't think our expectations were unrealistic. If the work was done correctly another dealer wouldn't be fixing it. Brian Doss was very unprofessional and told us that ithe siding was fix to the best it could be. Which isn't true and now is being corrected. I am just buffled by this response and can almost be assured it was written by Mr. Doss. More

Best RV purchase experience ever! This was our fourth RV purchase so we went in having done tons of research, knowing exactly what we wanted, and prepared for the "battle". Dodd RV, Yo This was our fourth RV purchase so we went in having done tons of research, knowing exactly what we wanted, and prepared for the "battle". Dodd RV, Yorktown was a total and pleasant surprise! Shane appreciated our knowledge/background and listened to what we wanted rather than try to sell us on something else. He did a lot of leg work before the first meeting and had many details worked out upon our arrival. When we arrived, Shane was finishing up with another customer, but Mike took us to the desired RV and spent about 20 minutes to field several questions we had about it. When Shane finished up with the other customer, he had all our paperwork prepared and staged for our review and signatures, which was a blessing due to our hectic schedule. Arnold was also a true blessing by not "selling" anything we didn't desire/discuss with Shane. I suppose Rob normally provides a Part Department walk-through and suggests the essentials to break into the "RV World". When he found out this was our fourth camper and we had all the amenities already, he was gracious enough to allow us to do the talking and had our requested supplies ready by the time we were finished with Arnold. The Lifetime Warranty (on Major Components) is amazing, I'm still trying to wrap my brain around that! Overall, the experience was wonderful, and I never thought I would say that about any dealership (auto, RV, etc)! Every member of the staff was knowledgeable, courteous, and helpful from start to finish. Dodd RV, Yorktown is over an hour drive from my home, but I will go the distance, passing by three RV Centers on the way, to give them my maintenance business. Happy Camping, Robert More

By far the best! The customer relations was incredible, they really treated us with an awesome experience. The team was beyond professional, thanks so much Dodd RV for The customer relations was incredible, they really treated us with an awesome experience. The team was beyond professional, thanks so much Dodd RV for a memorable experience! More