Dodd RV of the Peninsula

Needed hub caps, got them ordered, picked up, fit great. Crystal was excellent to deal with when I ordered my hub caps. She kept me up to speed on when they were ordered, and emailed me when each part came i Crystal was excellent to deal with when I ordered my hub caps. She kept me up to speed on when they were ordered, and emailed me when each part came in. As soon as the order was complete she emailed and we coordinated a good time for me to come in and pick them up. I appreciated her staying on top of the order for me because I had other things I had to do while waiting for them to come in. I never had to call and ask the status of the order she had me informed and it was great. Thanks Crystal. More

Parts Department In early November 2017, a storm blew through the Cumberland Va area and knocked out one of our travel trailer windows. I contacted Dodd RV in Yorktown In early November 2017, a storm blew through the Cumberland Va area and knocked out one of our travel trailer windows. I contacted Dodd RV in Yorktown where I purchased the camper and spoke with a young lady named Crystal Wigginton. Crystal asked me to send her all the dimensions and pictures of the camper and window via email and she would locate the part number, availability and price. By the next afternoon Crystal replied with all the info and options. Upon placing my order for the new window, Crystal provided me an update every couple of days until the window arrived. Can’t ask or expect anything more than how Dodd RV treats its customers. Excellent customer service, great attitude from all of the employees we’ve dealt with from the time we made our original purchase. We recommend Dodd RV to all our family, friends and anyone reading these reviews. More

Wonderful experience! Shane,Arnold and the gentleman that reviewed the RV functions were outstanding. But the entire staff are superb, professional, honest, and knowledgeab Shane,Arnold and the gentleman that reviewed the RV functions were outstanding. But the entire staff are superb, professional, honest, and knowledgeable! We went to many dealerships but returned to Dodd because of the staff. The customer service will keep us and other people returning. It was evident that everyone enjoyed working at Dodd. Outstanding! More

FR3 30DS Tina Dew is awesome...actually the whole team is awesome, they make you feel like you are part of the family and we got a good price on our purchase t Tina Dew is awesome...actually the whole team is awesome, they make you feel like you are part of the family and we got a good price on our purchase too! More

Outstanding Customer Service They were willing to work with our time schedule and to help us customizing our RV. They promptly answered all of our questions and concerns. The wa They were willing to work with our time schedule and to help us customizing our RV. They promptly answered all of our questions and concerns. The walk through of the RV and its components was thorough and informative. Any issues during the walk through were addressed immediately or we were given a completion date. More

Found just what we were looking for!! Shane was great and showed us everything we asked about before settling for our 2017 Shamrock. They were very through during inspection so there were Shane was great and showed us everything we asked about before settling for our 2017 Shamrock. They were very through during inspection so there were no surprises on our first outing. More

My new camper They answered all my questions about my new camper. I bought a camper from them in 2011. They were the first place I visited for a replacement camper. They answered all my questions about my new camper. I bought a camper from them in 2011. They were the first place I visited for a replacement camper. More

Purcchase and service review Great Experience One of the most customer friendly vendors I have ever dealt with. From Jamie on down all were helpful and went out of their way Great Experience One of the most customer friendly vendors I have ever dealt with. From Jamie on down all were helpful and went out of their way to serve and please. I have already recommended to another RVer. All was great: Price and service after purchase were better than expected. More

1st Class service Shane was awesome and Arnold was great too! They made the process painless and enjoyable! I gave them our goals and they made it happen! Shane was awesome and Arnold was great too! They made the process painless and enjoyable! I gave them our goals and they made it happen! More

Excellent Buying Experience We purchased our 2018 Mini Lite 2104S on 10/26/17. The total buying experience was "Excellent" from beginning to end. Don Gammon, Product Specialist, We purchased our 2018 Mini Lite 2104S on 10/26/17. The total buying experience was "Excellent" from beginning to end. Don Gammon, Product Specialist, was very helpful in assisting us with our selection. Michael McNeil did great assisting us in putting the deal together and Arnold Smith, Business Manager, did a fantastic job in explaining the paperwork prior to my signing. Kudos to Rob Eller, Parts, and Pete Foertsch, Service Department. Rob Eller was patient and very helpful in assisting us in getting our bicycle rack ordered and Pete Foertsch provided us with an excellent overview of our new camper prior to our departure. At no time did I ever feel "pressured" to buy and my experience with Dodd RV was very favorable. If you are in the market for a new RV, I recommend Dodd RV in Yorktown. More