Dixon Ford VW
Dixon, IL
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Just what we wanted The entire process of purchasing our new car was flawless. I was quite impressed with the friendly people that we met. We came in in the morning and The entire process of purchasing our new car was flawless. I was quite impressed with the friendly people that we met. We came in in the morning and drove out that afternoon. More
TERRRIFIC Steve was great, he didn't try to oversell me and that meant a great deal. I told him what i could afford and he got me into the right car thanks Steve was great, he didn't try to oversell me and that meant a great deal. I told him what i could afford and he got me into the right car thanks More
Got my dream big gurl truck Leon was amazing and the rest of the team was great. They were not pushy sales people and we worked out a deal that benefited both of us! I am looki Leon was amazing and the rest of the team was great. They were not pushy sales people and we worked out a deal that benefited both of us! I am looking forward for my accessories to be put on the truck and working with the parts and service team in the future! More
fantastic my salesman was leon.he was one of the nicest people i have ever met.and the credit manager got me in a great vehicle with no money down.i would recom my salesman was leon.he was one of the nicest people i have ever met.and the credit manager got me in a great vehicle with no money down.i would recommened these people to anyone.they were great. More
The best costumer follow up This dealership has been respectful and courteous with my investment. I recently had my Taurus serviced at this location and they went above and beyo This dealership has been respectful and courteous with my investment. I recently had my Taurus serviced at this location and they went above and beyond to satisfy my experience. I highly recommend this location. Thank you Dixon Ford More
Never again! My wife and I bought three cars from this place, because the first two were junk that they tried to cover up and sell us. Third car was decent but the My wife and I bought three cars from this place, because the first two were junk that they tried to cover up and sell us. Third car was decent but the experience of buying it, the price it was sold to us for was way over the top, and the people we had to deal with were arrogant and rude. My parents bought a new car at the same time, and have had nothing but problems with it. That wouldn't be so bad, except the people in the service department never fix the problems, they don't listen, and they have caused more problems with their shoddy workmanship. I would never recommend so.eone to go here. More
Painstakingly awful. Easily the worst purchasing experience I've encountered - cars or otherwise. If you're looking for a dealer that is misleading, doesn't communicate to Easily the worst purchasing experience I've encountered - cars or otherwise. If you're looking for a dealer that is misleading, doesn't communicate to the customer, and lacks integrity, this is your dealer. Prepare to be a customer for life as that is approximately how long it takes them to complete the sale and paperwork. Encountered issue after issue with the sale and accompanying paperwork and there was a complete lack of urgency and deferral of responsibility. Simply stated - avoid at all costs. More
Great place to go! I purchased my car here and they made the experience quick and easy. My salesman Bob was the best! The finance part went really quick too. I purchased my car here and they made the experience quick and easy. My salesman Bob was the best! The finance part went really quick too. More
Bad service, Even worse employees Came in for service, was told cost of repair, came time to pay for repair bill was triple of stated cost. Was charged for unwanted repairs. Complained Came in for service, was told cost of repair, came time to pay for repair bill was triple of stated cost. Was charged for unwanted repairs. Complained about bill they were going to reduce the bill but still charged my card FULL price of unwanted service. Just another unsatisfied customer....Beware More
Friendly, professional sales and service My wife Maggie and I have bought two Ford Escapes from Dixon Ford. We returned because we were enamored and impressed by Dixon's sales staff. Mr. Ge My wife Maggie and I have bought two Ford Escapes from Dixon Ford. We returned because we were enamored and impressed by Dixon's sales staff. Mr. Gerald Lott presented a scenario of professionalism and friendliness while answering our questions. Mr. Kevin White personalized the paper work process by explaining every document with an air of integrity. Dixon Ford has mastered the sales process by maintaining an air of positivity. The Ford Titanium delivered to us was immaculate both inside and out and was shining like a jewel when we took possession. This is a dealership that is administered properly and is totally customer focused. More