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Dixie Buick GMC

Fort Myers, FL

4.0
165 Reviews

14565 Tamiami Trail

Fort Myers, FL

33912

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Showing 165 reviews

June 06, 2021

Wendy was excellent! I came in for a service on my vehicle and like always Ms. Wendy was excellent at her job always goes above and beyond! More

by Rapittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Huckaby
Jun 07, 2021 -

Dixie Buick GMC responded

Hi there, thank you so much for your positive comments about Wendy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

May 18, 2021

I have always been reasonably pleased with the service and have given good reviews. However, I am not sure I will return as I am not sure I can trust they actually performed the service I paid for. Why? More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know what the technician's name was.
May 19, 2021 -

Dixie Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2021 -

Richard responded

If you are happy to help why haven't you provided me with a solution to the service job you left unfinished? Unless I either add or subtract air from each tire and then check the TMS on the dash, I have no idea which sensor is on which corner of the car.

February 01, 2021

2008 Enclave still not fixed. I'm just disgusted and think they can't fix it. Wendy was very good, but the mechanical end was not. Rollie More

by rolliemaryjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wendy Huckaby
Feb 05, 2021 -

Dixie Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager, Gerry Ferry, at gferry@dixiebuickgmc.com to discuss your concerns, as your satisfaction is of utmost importance to us.

December 08, 2020

Friendly staff, easy transaction, I would recommend to anyone looking to buy a new GMC. I can say, that it was one of the most painless car buying experiences I’ve had. More

by Mm2020
Recommend Dealer
Yes
Employees Worked With
Raymond Good
Dec 19, 2020 -

Dixie Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 10, 2020

Horrible in one word. No sense of professionalism and customer care. Not willing to put the time and clearly explain. After we asked questions on the pricing, Frank at finance said don’t buy the car beca More

by p.ejtemaei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Gazzaroli, Greg Griffin
Nov 15, 2020 -

Dixie Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 489-0600 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 14, 2020

Ray Good is the best salesman in SWF! He went above and beyond to get the car our daughter wanted! Big Mike help get her the payment she wanted! AWESOME PEOPLE and customer service.. We went to SEVERAL dif More

by kaeiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Good & Big Mike Marlow
May 22, 2020

Excellent experience with our Buick purchase Rich Festa was the best, went above and beyond and we so appreciate the professionalism of Rich and Dixie Buick. HIGHLY recommend! Thank you Rich! More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Festa
May 25, 2020 -

Dixie Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 05, 2020

Excellent service and friendly sales associates We met with David Hill at Dixie. He assisted us in finding the right vehicle for our lease. He was very professional and helpful. He was also very More

by gilbertginny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hill
May 05, 2020 -

Dixie Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 01, 2020

awesome experience from start to finish Our sales person, Jason Autry, was marvelous. He had a lot of patience with us. Started coming here and saw him like 7 months prior. After all this ti More

by r78harley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Autry, Wendy Huckaby
May 05, 2020 -

Dixie Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 29, 2020

Great experience Everyone so friendly, the sales man so experience and made everything run so smoothly. I'm so satisfied with my purchase and will definitely recommend More

by Son1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Matthews III
May 05, 2020 -

Dixie Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

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