Dixie Buick GMC
Fort Myers, FL
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I have always been reasonably pleased with the service and have given good reviews. However, I am not sure I will return as I am not sure I can trust they actually performed the service I paid for. Why? and have given good reviews. However, I am not sure I will return as I am not sure I can trust they actually performed the service I paid for. Why? I had an oil change and tire rotation in early April. Last week, I got a message on the dash that the left rear tire was down to 21 psi; I also got an e-mail from On-Star saying the same. I checked the tire and it had 33 psi in it. So, I checked the other tires and found that the left FRONT tire had 21 psi in it. The only logical explanation I can think of this that when they rotated the tires they didn't finish the job. They did not reset the pressure sensors to reflect which corner of the car they were on. I called and spoke to a nice lady, explained the problem and she said the service manager would contact me. Now, after four business days, there has been no contact. The reason I had gone to Dixie was I thought they would have the equipment and procedures to reassign the sensors; did not turn out that way. If they skipped this step what else did they skip? Not worth a 30 mile (one way) trip when a local mechanic is 3/4 of a mile from my house. More
Friendly staff, easy transaction, I would recommend to anyone looking to buy a new GMC. I can say, that it was one of the most painless car buying experiences I’ve had. anyone looking to buy a new GMC. I can say, that it was one of the most painless car buying experiences I’ve had. More
Horrible in one word. No sense of professionalism and customer care. Not willing to put the time and clearly explain. After we asked questions on the pricing, Frank at finance said don’t buy the car beca customer care. Not willing to put the time and clearly explain. After we asked questions on the pricing, Frank at finance said don’t buy the car because I don’t need to explain it to you. Versus explaining and educating customers. More
Ray Good is the best salesman in SWF! He went above and beyond to get the car our daughter wanted! Big Mike help get her the payment she wanted! AWESOME PEOPLE and customer service.. We went to SEVERAL dif beyond to get the car our daughter wanted! Big Mike help get her the payment she wanted! AWESOME PEOPLE and customer service.. We went to SEVERAL different car dealers. Some didn't bother to call back or give us the time of day. Don't hesitate to go here! You won't be sorry! More
Excellent experience with our Buick purchase Rich Festa was the best, went above and beyond and we so appreciate the professionalism of Rich and Dixie Buick. HIGHLY recommend! Thank you Rich! Rich Festa was the best, went above and beyond and we so appreciate the professionalism of Rich and Dixie Buick. HIGHLY recommend! Thank you Rich! More
Excellent service and friendly sales associates We met with David Hill at Dixie. He assisted us in finding the right vehicle for our lease. He was very professional and helpful. He was also very We met with David Hill at Dixie. He assisted us in finding the right vehicle for our lease. He was very professional and helpful. He was also very courteous and friendly. We would definitely return to this dealership for our future leasing and/or buying needs. More
awesome experience from start to finish Our sales person, Jason Autry, was marvelous. He had a lot of patience with us. Started coming here and saw him like 7 months prior. After all this ti Our sales person, Jason Autry, was marvelous. He had a lot of patience with us. Started coming here and saw him like 7 months prior. After all this time he still remembered us. He knew exactly what we wanted. Even going through some trying times. First the GM strike and now the Covid19. Everything came out perfect. Great place and great people to work with. More
Great experience Everyone so friendly, the sales man so experience and made everything run so smoothly. I'm so satisfied with my purchase and will definitely recommend Everyone so friendly, the sales man so experience and made everything run so smoothly. I'm so satisfied with my purchase and will definitely recommend this dealership. More