
Dixie Buick GMC
Fort Myers, FL
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I am very pleased with the service I received at Dixie! My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it wa My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it was under warranty, and kept me informed and up to date on the progress. He has helped me at least 4 times, and every time he was very patient and helpful . Marko always made sure the repairs were done properly and on time. I highly recommend Marko and Dixie dealership. More
I just pulled into service area and was met by Ed. I just needed someone to help me get my buick encore paired with my iphone. Ed went above and beyond to help me. it was a very hot day and he still I just needed someone to help me get my buick encore paired with my iphone. Ed went above and beyond to help me. it was a very hot day and he still was friendly and professional. More employees should be like him. Thanks Ed 👍🏼 More
greg in service said he would get back to me in a few days. I have been following up now for 5 weeks. I gave it a week and then I would leave messages with colleagues. I need warranty work and apparently days. I have been following up now for 5 weeks. I gave it a week and then I would leave messages with colleagues. I need warranty work and apparently giving me an answer is not worth his time. I love my truck however I would never buy a vehicle from this location because of the sub par service and lack of communication from this department. More
This was one of the easiest car buying experiences of my life! I sent an online message to the dealer in a Monday. Wishing 5 minutes, I got a call from Jennifer. I told her what I was looking for and wh life! I sent an online message to the dealer in a Monday. Wishing 5 minutes, I got a call from Jennifer. I told her what I was looking for and what I was willing to pay. Jennifer said she would speak to her manager Mike about this and get to me quickly. Less than 20 minutes later, I had an offer sheet texted to me clearly defining all fees/costs and it was within my proposed budget. I accepted this offer sheet and we began exchanging info electronically so I could complete most of required paperwork electronically. I went to the dealership that afternoon to pick up my vehicle, and met Raymond in sales. Raymond took over the final portion of the process and within a short while, we headed to finance. One in finance, Wayne helped us to quickly select terms, and then we were on our way. Incredibly pleased with the professionalism experienced here!! More
Professional yet extremely friendly and calming. I went in to ask information about my lease and it was like we knew each other for years. My initial first minutes in the show room was hilarious to I went in to ask information about my lease and it was like we knew each other for years. My initial first minutes in the show room was hilarious to say the least. I first interacted with Big Mike Marlow(sales manager) then he introduced me to David E.W. Hill (sales professional). I couldn’t speak highly enough of these two men. I was alone and for the first time ever I sat there and was leasing a new car. They made my experience quite amazing, and fun. Never did I think I would be walking out the door within maybe one and a half hours without ANY discomfort or disappointment. I failed to mention the finance manager who also made me feel calm and comfortable. They all knew their jobs and did them well. I want them all to know just how much they made me feel comfortable. Bottom line is I drove out with a new 2023 Encore and absolutely love it. I would recommend the dealership to everyone. Thank you guys for treating so special!!!! More
I had some issues with my yukon xl and the service department was awesome. In fact I was so impressed that I bought another yukon xl from them that same day. Great great dealership. I'd recommend t department was awesome. In fact I was so impressed that I bought another yukon xl from them that same day. Great great dealership. I'd recommend them to everyone I know Thanks for all your help Dixie Buick GMC More