Discovery Regional Pre-Owned Superstore
Hendersonville, NC
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If I could give a zero I would. This company literally doesn't know what they are doing. I'm told one thing by the salesman. Then I'm told something else by account management. They This company literally doesn't know what they are doing. I'm told one thing by the salesman. Then I'm told something else by account management. They are literally saying two different things when asked about a situation. Also, the account management team has a very horrible lady named Morgan who literally lies about your account and never gave me information she said she gave. Also her manager in corporate may be one of the most rudest employees ever. She had a foreign name and was very disrespectful. I keep trying to explain my frustration and instead of hearing me out she started arguing the situation and without even letting me finish what I was saying she just hung up. I would never suggest going through this company as they have some of the rudest and unintelligent individuals that don't even know how to help assist a customer, but just blame them and hang up on the phone. More
I started asking questions about a car at 11 in the morning, specifically if the accidents that had been reported caused any permanent damage. I was assured that the car was fully repaired and availabl morning, specifically if the accidents that had been reported caused any permanent damage. I was assured that the car was fully repaired and available, but it was at another location and would have to be brought here if my financing was approved. So I scheduled an appointment, drove across town, and waited for 2 hours in the dealership before my financing was approved just for them to tell me that the car I was interested in was too damaged to sell. wasted hours of my life and a whole day of potential car shopping. I would never shop here again under any circumstances. More
Friendly, professional, helpful. Found what I was looking for and made the trip to Hendersonville and couldn't ask for better service. Included limited warranties. Got a great price Found what I was looking for and made the trip to Hendersonville and couldn't ask for better service. Included limited warranties. Got a great price as well. I would recommend them to anyone who is looking for a great place to buy low milage vehicles. More
This dealership is amazing. They listen to my needs got me exactly what I want the right price the right payment and interest rate!!! Definitely recommend!! They listen to my needs got me exactly what I want the right price the right payment and interest rate!!! Definitely recommend!! More