Discovery Nissan

Would recommend had a bad experience with a manager and finance lady The owner Sam contacted me and made everything right. Apologized for others actions finance lady The owner Sam contacted me and made everything right. Apologized for others actions More

I had a great experience at the Nissan of Shelby I had a great salesman named Kenny and everybody there was so nice and always there to help great salesman named Kenny and everybody there was so nice and always there to help More

Highly dissatisfied with the customer service manager after my visit today. After attempting to get new tires at another location my wheel lock was missing. Went to Nissan of Shelby to have the wheel loc after my visit today. After attempting to get new tires at another location my wheel lock was missing. Went to Nissan of Shelby to have the wheel lock removed and asked for a replacement due to the fact my car (2019 Rogue) has always been serviced and tires rotated at this location, it apparently was not replaced in my vehicle after a service appointment. Service manager wanted to charge me for this, I refused to pay as this missing wheel lock was not my fault. Service manager continued not to provide appropriate customer service and I told her I would not give any more of my business to this location although I have purchased 4 vehicles from this location. Corporate has already been contacted. This is not how I expect to be treated from this dealership! 2 thumbs down! More

Not a good experience! I received a Bill of Sale from Keia on Thursday COB and was told the vehicle would be delivered over the weekend. Keia notified me on Friday @ 4:15PM that the check engine light i Keia on Thursday COB and was told the vehicle would be delivered over the weekend. Keia notified me on Friday @ 4:15PM that the check engine light is on the Jeep and that it was discovered the night before. ****Keia actually told me that in order to repair the vehicle, it would cost me $260 to the Dealership but that I could probably go another mechanic and it would only cost me $100. Essentially, for me to take possession of the Jeep in good working condition I would need to pay $260. Very insulting. Not a place I would do business and I suggest you don't either! More

I was just informed today after getting my oil changed that they were under new management. when I originally purchased my new Nissan Titan they offered free oil changes for life while I own this vehicle. that they were under new management. when I originally purchased my new Nissan Titan they offered free oil changes for life while I own this vehicle. New management informed me that in order for me to continue getting my oil changes for free that were part of my purchase, I now need to purchase all maintenance for my vehicles through Nissan. I was then told that I need new tires and my engine air filter needed to be changed, fuel induction service, brake fluid service, PCV valve service, 4 wheel alignment, CVT transmission service, front differential service, rear diff service, transfer case service, power steering service, coolant service, drive belt in order to keep receiving my free oil changes for life. Did I mention all of these had to be performed by Nissan of Shelby. My truck is 2 years old! I was told a lot of people who were just coming in for their free oil changes have been in for a surprise. I was surprised at how “ a matter of a fact “ this was conveyed to me. The person relaying this information to me seemed new just like their “ new management “. I was very happy with Nissan of Shelby until today. More

GREAT customer service and AMAZING staff!! Everyone was very friendly. The salesman mitch worked hard to get me in the car I wanted!! Kia was also very awesome!! I appreciate everything they did me for me. very friendly. The salesman mitch worked hard to get me in the car I wanted!! Kia was also very awesome!! I appreciate everything they did me for me. If you are looking for a car this is the place to go. More

The salesman (Carlos) started things off right. Not only was he very friendly and courteous, but he was patient. The rest of the staff were also great at their jobs. was he very friendly and courteous, but he was patient. The rest of the staff were also great at their jobs. More

We were very happy with the way we were treated when we were buying our car. Abigail was a great salesperson and so was everyone else. We will definitely go back there to buy another car. My boyfriend and were buying our car. Abigail was a great salesperson and so was everyone else. We will definitely go back there to buy another car. My boyfriend and I are really pleased with our Honda CR V we love it. More

"Amazing staff and great customer service"-SKCDue to "Amazing staff and great customer service"-SKC Due to unfortunate mechanical work with my car (no affiliation) I've been treated as a priority everyt "Amazing staff and great customer service"-SKC Due to unfortunate mechanical work with my car (no affiliation) I've been treated as a priority everytime I've reached out needing a rental in an efficient matter. The sales rep has been awesome with helping my family. More

Friendly Staff and great work!! The staff is great and the work in the service department is by far the best i have ever experienced. I am in and out in no time. The facility is inc The staff is great and the work in the service department is by far the best i have ever experienced. I am in and out in no time. The facility is incredible i love that i can read, watch tv or watch my car get worked on. More