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Discovery Nissan
Shelby, NC
85 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 85 reviews
June 19, 2023
They sold me a truck after two weeks. The transmission went out on the truck. They said they were going to help me they were idea help was to give me $3000 trade-in for this truck on anot The transmission went out on the truck. They said they were going to help me they were idea help was to give me $3000 trade-in for this truck on another truck. I paid $12,000 for the truck that I bought They sold me a lemon they ignore phone calls and emails worst experience ever. More
by Withrowjasonl
Employees Worked With
Angie Davis
June 09, 2023
I had a bad experience with Shelby Nissan, the sales person Nick was great but when the sales manager got involved it when down hill. The vehicle I was looking at was advertised at $26,500.00 and when t person Nick was great but when the sales manager got involved it when down hill. The vehicle I was looking at was advertised at $26,500.00 and when they brought the offer to purchase paper they added $4,495.00 to the advertised price and could not tell me what it was for, and this took the sales price back up to retail. This is when the shell game started and moving numbers around but the price out the door stayed the same. So if you go to Shelby Nissan get ready for games to be played but bottom line you will get screwed! More
by Ron.coggins1022
Employees Worked With
Angie Davis
June 07, 2023
Service department sucks. Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't a Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't active. Service department was suppose to contact me back and they was 3 months ago. Not transmission shifting even worse, losing power at times. More
by pslater0619
Employees Worked With
Kevin in sales
May 26, 2023
Will not buy from here again was never told that in order for oil change to be under warranty I had to get oil changed every 5000 miles but was told at purchase every 10000 miles and the warranty runs out at for oil change to be under warranty I had to get oil changed every 5000 miles but was told at purchase every 10000 miles and the warranty runs out at 20000 miles but they had it scheduled at 21000 which should of been told up front at purchase and they also run your credit multiple times and it knocks your credit way down even if you tell them to only run it 2 times my credit was ran 6 times at different credit places and banks More
by belair67az
Employees Worked With
Service
May 20, 2023
I was very grateful to work with Nick. Since the first day we arrived, he always ensured we were accommodated with any questions we had. I would give a 10/10 with my sales experience. Nick Since the first day we arrived, he always ensured we were accommodated with any questions we had. I would give a 10/10 with my sales experience. Nick is a superb salesman with a prosperous future ahead of him! We are looking forward to going back and making another purchase soon. More
by Daniel Briceno
Employees Worked With
Nick Dawkins
April 20, 2023
Wow! This was worth the trip. I drove 53 miles to visit this dealership. From the start with internet support, and email communications. Followed by a vi This was worth the trip. I drove 53 miles to visit this dealership. From the start with internet support, and email communications. Followed by a visit a couple of test drives. This was a pleasant experience. I went to look at one car. With the help of amazing Sales professionals Kevin, Holly and Jerry. They assisted me in finding another AWD car. They had a Mazda CX-30. It was a machine an well equipped. I got my financing from my credit union and picked up my new car today. The picking up the car went super smooth with the help of a finance closer...( so sorry I forget her name....thinking Maria) it was a plesant pleasant experience. Thank you the whole amazing staff that works there. YOU ROCK...thank you. More
by Drus
Employees Worked With
Jerry, Holly, Kevin
April 01, 2023
Holly was my salesperson, very professional along with the rest of the staff. I bought my truck Saturday morning about a week ago. I was treated like a family member. This was a very relaxing and easy buy the rest of the staff. I bought my truck Saturday morning about a week ago. I was treated like a family member. This was a very relaxing and easy buying experience. Kevin and another NOS employee even help me switch my toolbox from my old truck to my new truck. Great experience thank y'all! I will recommend Nissan of Shelby to all my friends and family. When it's time to buy another vehicle I will go straight to them again. Top notch dealership. More
by ncredhawk
Employees Worked With
Holly,Kevin., Angie Davis
January 28, 2023
I bought a 2021 rogue sport in 2021. So now we traded that for a 2023 full size rogue. Aspen is amazing please ask for her so she can get you driving in style. So now we traded that for a 2023 full size rogue. Aspen is amazing please ask for her so she can get you driving in style. More
by Dlhasselwander
Employees Worked With
Aspen Brown
