Discovery Nissan
Shelby, NC
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I called on 1/31/2024 to schedule my elderly mom's free lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful as the previous owners. Looks like Gastonia Nissan will get our business now. More
Nissan of Shelby went above and beyond. ... Lynn introduced me to Breon sitting down with Breon for what seemed like 5 minutes here comes exactly what i told him I wanted... JC I GOTTA GIVE ... Lynn introduced me to Breon sitting down with Breon for what seemed like 5 minutes here comes exactly what i told him I wanted... JC I GOTTA GIVE IT TO YOU WITH THEM NUMBERS I WASN'T GONNA GET IT ANYWHERE ELSE FOR THAT PRICE.... I highly recommend if you need a vehicle get in touch with Breon he will get you what you want.... More
We enjoyed working with Marsha and Steven on purchasing a vehicle. They were very knowledgeable and professional. We would highly recommend this dealership and recommend Marsha and Steven as persons to wo vehicle. They were very knowledgeable and professional. We would highly recommend this dealership and recommend Marsha and Steven as persons to work with. More
Met with Marsha Danner the General Sales Manager. I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and f I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and felt like she listened . More
We had some trouble deciding which 23 Rougue we wanted and Spencer, Jerry, and especially Paul & General Manager George treated us as one of the family. Love our 2023 ROUGUE. SL!! and Spencer, Jerry, and especially Paul & General Manager George treated us as one of the family. Love our 2023 ROUGUE. SL!! More
Had Spencer as salesman. Was really patient and non pressuring guy. Let us talk alone and make our decision. Only issue felt it took way to long for transaction on a cash dea Was really patient and non pressuring guy. Let us talk alone and make our decision. Only issue felt it took way to long for transaction on a cash deal. More
Great service, excellent communication and wonderful salespeople. Got into a 2021 Rogue Sport and it was totaled two days later with the help of my salesperson Spencer Stapleton I was about to get a gre salespeople. Got into a 2021 Rogue Sport and it was totaled two days later with the help of my salesperson Spencer Stapleton I was about to get a great deal and into a brand new 2023 Rogue S. The communication I had with this company and it’s salesperson is one of the main reasons I went back for my 2023. They were very supportive with what I was going through and my salesperson worked as hard as he could to get me the best deal and I’m absolutely in love with my new car. More
I bought a used vehical from this car lot july of 2022 and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to b and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to be checked and I'm told that the vehical have to to stay overnight. we'll the one night turned into 7 nights, along with a quoted $890 alternator replacement that would be paid out of pocket. this was a problem, considering, I paid over 2,000 for a bumper to bumper warranty, which they didn't even looking up with the information I gave them from(three days of run around calling, finally got that fixed)the financial office, not to mention the touch screen was never fixed. I called the floor manager and let him know I was mad and was told it was a used car and not his problem and that any issues may have with it to take to the maintenance bay. so I bought this peice of junk thinking it would be safe to put my newborn son in and not only is it the exact opposite, the can't even be bothered to work on it, let alone carr. bottom line th is that, there are better and more trustworthy places to by a vehical. Update: I returned all necessary paperwork to have money returned to me(warranty and gap insurance) in January of 2023. I was a three month waiting period and to call back if I haven't seen the money yet. it's been three months past the return date(7-14-23) and I've seen nothing. I have called the dealership about this issue and the original person filing the dealership has since quit and I have been put on hold and hung up on and told I'll be called back for the past three weeks. all I want is the monet back I'm owed and I'm being denied that. More
My recent experience was amazing. Jerry was my dealer and he worked tirelessly to get me I to a great car at a good price for me. He and the finance guys worked with me, and did their Jerry was my dealer and he worked tirelessly to get me I to a great car at a good price for me. He and the finance guys worked with me, and did their best to talk to me about the buying process in a way that made sense to me. I have definitely recommended them to basically everyone I have talked to about my car. More
My experience with Nissan of Shelby has been fantastic. I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service depart I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service department needed to address. I was lent a band new Nissan Rogue while they saw the repair, which was done promptly and to my satisfaction. More